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cams9863 July 15th, 2007 02:03 AM

Connection issues
 
Hi All,
I am having troubles getting started on Lime Wire. This is my firist attempt at using Lime Wire so I am not sure at all where to look for solutions. All that I know is when I try to connect the Lime Wire screen seems to get locked with 1 green bar at the bottom.

I have tried tried to turn off various parts of my anti-virus software (Norton) but still no change. The details of my set up are as below.

1. OS version? (eg: Windows 98) Windows XP
2. What firewalls you have? Norton Internet Security 2007. Version 10.0.3.3
3. How much ram? 512 Mb
4. Hard Disk space available? 124 Gb
5. Connection type? Broadband ADSL
6. Modem & router brand name & model numbers? Thomson Speedtouch ST536 v6
7. Where are you trying to connect from: Home
8. What version of LimeWire (LW) & Java do you have? LW 2.4.1/ Java 1.6.0_01
9. Who is your ISP (Internet Service Provider)?: AAPT
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?: Your test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up: No
12. Is this a your 1st try at LW or is this a new problem with an experienced user?: 1st try
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes
http://www.gnutellaforums.com/attach...1&d=1158099342
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? No idea. How do I fing out?
15. What security programs are you using (antivirus etc)? Norton - as per item 2
16. What country are you living in? Australia

Any help will be appreciated

Thanks
cams9863:bangh:

wondering why July 15th, 2007 02:59 AM

Hi cams9863...
I can see a few things that could be getting in your way..
Firstly Norton Internet Security has to be configured to let Limewire through...
These are the instructions..
Port Forwarding for the Norton Internet Security 2007

Also your modem/router has a Nat Firewall that is blocking Limewire, so you will need to Port Forward to allow limewire to pass through...
These are the instructions...
Port Forwarding for the Alcatel SpeedTouch 536v6

So you have a little work ahead of you...Once you get that done and if you still have trouble we can look at your Java version...;)


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