cant connect
 

I bought limewire pro, downloaded one song and now it wont connect anymore!

it says its starting connection and only shows one bar.

im using PC tools firewall plus on windows XP sp2 but not changed any settings from the first download, please help im thinking it was a waste of money!

Could we have a few more details, please?
System details - help us to help you (click here)

First thing to try is: Delete LW's preferences folder when LW's properly closed. See point 3 here & also point 2 if you've used older versions of LW in the past (there could be a folder in either location).
Fixes for LimeWire
This will kill all of your settings within options, you'll have to go back through afterwards & reset things. If you're not sure of your settings, go through LW's tools > options & write them all down, so that you can reset things later.

1. OS version? (eg: Windows 98) - XP HOME

2. What firewalls you have? PC TOOLS FIREWALL PLUS

3. How much ram? - DONT KNOW

4. Hard Disk space available? DONT KNOW

5. Connection type? (eg: dialup, broadband, cable, etc.) - BROADBAND THROUGH WIRELESS

6. Modem & router brand name & model numbers? ZyXEL WHEN I 'TALK' TO THE ROUTER BUT IT IS FROM TELEFONICA SPAIN

7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? HOUSE

8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. limewire - 4.12.15 java - 6 update 2

9. Who is your ISP (Internet Service Provider)? TELEFONICA

10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? YES

11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. DESKTOP IS CONNECTED TO ROUTER AND GIVES THE LAPTOP INTERNET WIRELESSLY

12. Is this a your 1st try at LW or is this a new problem with an experienced user. GOT IT ON DESKTOP COMPUTER AND IS FINE

13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
http://www.gnutellaforums.com/attach...1&d=1158099342 - YES

14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? UPNP ENABLED

15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall http://www.gnutellaforums.com/connec...lies/smile.gif AVG, SPYBOT, CCLEANER, DR ALEX, HITMAN PRO

16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). SPAIN

Did you delete LW's preferences folder? It's a good idea to do that after upgrading;)

Make sure that the XP firewall is off & that the PC Tools firewall is configured to allow LW.

Did you have LW on the laptop before you bought Pro? Did you always see the firewall icon & do you see if on the desktop?

If you can find the model of the router, we might be able to find instructions for port forwarding.

A few people had weird connection issues with an earlier Java update (1.6.0_01)...are you using Java 6 u 2 on the desktop? I'm using the latest update & it's fine for me, but if you like you can try installing this older Java on the laptop...if it makes no difference then you can always reinstall 6 update 2 again. Use the JRE offline installer & remove your current Java version before you install this one.
Archive: Download Java 2 Platform Standard Edition (J2SE) 5.0 Update 11

hi, thanks for that, i have removed my firewall and now only using XP and still doesnt work,

on the desktop its a totally different version of LW.

i cant find the preferences folder, i have looked in the programme files and its not there :S

will do the java thing and see how it goes :)

the java download did it :) thank you so much birdy!!!

so do i need to make sure i dont update any further than 5??

Quite a few people had this problem with Java 6 update 1...you're the first one I've seen who has the problem with update 2 :)
Like I said, I have update 2 & LW works fine (but it did for me with update 1 as well, it's only some people that seem to have trouble).

Keep the link to the Java version that works for you, or use the forum search here to find it. When the next Java update comes around, give it a try & if things go bad you can always reinstall the Java that works for you:D