Been trying for a few days to figure this out. Booted up my old computer which was in storage for a while. I had an old version of limewire that I had no trouble with. Decided to install newer version after old version wouldn't connect. Cannot connect. I'll answer following questions. THANKS!

1. OS version? (eg: Windows 98) XP
2. What firewalls you have? WINDOWS
3. How much ram? 71 GB
4. Hard Disk space available? 60.5
5. Connection type? (eg: dialup, broadband, cable, etc.) CABLE MODEM BROADBAND
6. Modem & router brand name & model numbers? SURFBOARD SB4100
7. Where are you trying to connect from (home, school, work, etc.)? HOME
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. LIMEWIRE 4.14.8 JAVA1.5.0_02
9. Who is your ISP provider (Internet Service Provider)?GRANDECOM
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? IT WORKS
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. NO
12. Is this a your 1st try at LW or is this a new problem with an experienced user. NEW PROB
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? YES