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-   -   Please Help (Can't download) (https://www.gnutellaforums.com/connection-problems/74633-please-help-cant-download.html)

aussiegalpal August 31st, 2007 03:35 PM

Please Help (Can't download)
 
Hi, i purchased LW Pro yesterday and it installed fine.
When i try to search for anything, nothing appears.
My details are below:

1. OS version? (eg: Windows 98)
Windows XP
2. What firewalls you have?
Norton Anti Virus
3. How much ram?
No idea
4. Hard Disk space available?
Plenty
5. Connection type? (eg: dialup, broadband, cable, etc.)
Broadband
6. Modem & router brand name & model numbers?
No idea
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)?
House
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
Lime Wire 4.14.8 Pro Java 1.5.0_11
9. Who is your ISP (Internet Service Provider)?
Optusnet
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
It worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
No
12. Is this a your 1st try at LW or is this a new problem with an experienced user.
Had free version on LW it worked for a while then stopped so i purchased pro thinking it would help
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?
Yes
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall :)
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). Australia

Anyones help would be appreciated
I have tried the following:
Tool>options>searching>unclicking show license warning
Adding Lime wire to my firewall exemptions
Thanks Sharon:mad:

wondering why August 31st, 2007 03:42 PM

Your modm/router is the little black box that connects you to the internet, if you have a look underneath it you will see the make and model number for it...
Could you tell me what that is please...

aussiegalpal August 31st, 2007 03:44 PM

ADSL Modem D-Link
Model Number DSL-302G

wondering why August 31st, 2007 03:52 PM

Ok...It has a Nat Firewall within, which may be causing your problem, these are your instructions to Port Forward...
Port Forwarding for the Dlink DSL-302G

Now when you get to the part to do the Static IP and you come to the DNS server numbers, Optus will not have them listed....
These are the numbers you need to use...
DNS Numbers


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