1 bar of connection, Please help!

[loralai]

I can only get one bar of connection. I've tried re downloading limewire and that worked for a little while and now its happened again.

1. OS version? Windows 2002
2. What firewalls you have? Windows ones
3. How much ram?
4. Hard Disk space available? Yes
5. Connection type? broadband
6. Modem & router brand name & model numbers? Netcomm NB5Plus4 ADSL2 Modem and router
7. Where are you trying to connect from? House
8. What version of LimeWire (LW) & Java do you have? LW 4.14.10 Java
9. Who is your ISP? Telstra Bigpond
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? says "Your test worked"
11. Are you sharing the connection with other computers or p2p sharing programs? Yes with my Mum's Mac which is the primary computer and mine is the secondary
12. Is this a your 1st try at LW or is this a new problem with an experienced user. I've been using limewire for about 2 years and haven't had a problem with it until now, actually all my problems started just after my boyfriend downloaded a newer version, BOYS!
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? NO IDEA
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall AVG anti virus
16. What country are you living in? Australia

[birdy]

Make sure that LW's being allowed through the Windows firewall.

What version of Java are you using?? In LW click on Help > about limewire & you'll see. If your Java version is 1.6.0_01 or 1.6.0_02, try this version instead. Download the JRE offline installer & remove any other Java versions before you install this one.
Archive: Download Java 2 Platform Standard Edition (J2SE) 5.0 Update 11

Try deleting LW's preferences folder when LW's properly closed. See point 3 here & also point 2 if you've used older versions of LW in the past (there could be a folder in either location).
Fixes for LimeWire
This will kill all of your settings within options, you'll have to go back through afterwards & reset things. If you're not sure of your settings, go through LW's tools > options & write them all down, so that you can reset things later.

When LW was connecting, did you see the firewall icon? Your modem-router has a firewall. If the firewall icon was always showing, try port forwarding, the instructions are here.
Port Forwarding for the Netcomm NB5Plus4
Don't forget to set up a static IP address first. LW's listening port, port in the 'manual port forward' box & port forwarded within the modem should all be the same number.

[loralai]

Thanks so much for your help. I think it was the java program coz as soon as i installed the new version it started working again.
Thanks again its much appreciated.