Connection Problems

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Connection Problems

Connection Problems Problems getting the LimeWire or WireShare program connecting to the Gnutella network. (not about connecting to files, that is a Download/Upload Problems section issue.) Please supply system details as described in the forum rules.
Start here Suggestions to help you get connected, * try here first *, then see below (click on 'this' blue link)

Did you FORGET something BEFORE you posted? If you post in this section you MUST provide these details: System details - help us to help you (click on 'this' blue link), else do not be surprised if your posting is ignored :)

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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
 Your Operating System .......  Your version of your Gnutella Client (* this is important for helping solve problems) .......  Your Internet connection (56K, Cable, DSL) .......  The exact error message, if one pops up
 Any other relevant information that you think may help .......  Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
 Members need to supply these details >>> System details - help us to help you (click on blue link)

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#1 (permalink)

November 10th, 2007

topazbaby79 topazbaby79 is offline

Novicius

Join Date: November 10th, 2007

Posts: 1

PLEASE HELP! Connection Problems

1. what OS version (eg: Windows 98, XP,OSX, Vista) ? Windows XP
2. What firewalls you have ? I just use the Windows firewall.
3. How much ram ? 256
4. Hard Disk space available ? don't know
5. Connection type (eg: dialup, broadband, cable, etc.) ? cable
6.Modem what brand name & model numbers ? motorola sb5101 surfboard cable modem
7.Router brand name & model numbers ? don't have a router
8. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.) ? house
9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.? limewire 4.12.11, java 1.6.0_03
10. Who is your ISP provider (Internet Service Provider) ? ??
11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ? it works, saying 'your test work!'
12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. no
13. Is this your 1st try at LW, or is this a new problem with an experienced user.? i've had LW for a while now and it worked fine but now when i start i get 3 green bars and the brick in front of the globe, when i do searches, it acts like its working but i never get results
14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? yes
15. Have you given full permissions for LimeWire to pass through your Firewall ? yes
16. XP users, Please state XP firewall on or off.? on
17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ? yes
If Windows Updates are not seen, Tick the box at top of page, (show updates)
18. Are you using Manual Port faward in LimeWire OR UPnP ? UPnP
You can check HERE, IN LimeWire Go, Tools/options/advanced/firewall Config

Last edited by topazbaby79; November 10th, 2007 at 09:16 PM.