LW freezes every ten minutes and restarts?
 

The connection is turbo yet freezes every ten minutes or so and gets worse as I keep LW running? Dont think it has anything to do with firewalls, cuz I have shut them off and still does it. It even freezes when I have it disconnected and just sitting there. Also I have tried the patches and the service pack but nothing has helped.

1. OS version? (eg: Windows 98) Windows XP
2. What firewalls you have? Windows and Norton
3. How much ram? Dont know
4. Hard Disk space available? A lot
5. Connection type? (eg: dialup, broadband, cable, etc.) Dialup
6. Modem & router brand name & model numbers? dont know
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? House
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. LW Pro 4.14 , latest Java, did the updated patch too 5.11 or somthing like that.
9. Who is your ISP (Internet Service Provider)? Verizon
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Your test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.No
12. Is this a your 1st try at LW or is this a new problem with an experienced user. experienced user
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image Yes and No when I turn them off.
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? dont know
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall Norton
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). USA

Thank You for taking the time to read this. Not sure what else to do?

Not sure if this is a connection problem or if something else is wrong? Is anyone else having this problem? Im using dialup and its slow as hell but not sure why it acts like its refreshing every ten minutes or so, then it freezes for like 3 minutes and I cant do anything on my computer until it starts again. So any help would be appreciated. Thanks

I cant find the prefrences folder on windows could it be named something else?

Please Help
 

Im sorry for bumping the thread again, but this is very frustrating. I dont know what else to do? I have tried downloading:

service pack 2 patch
updated Java
add ports
make sure firewall doesnt block
downloaded some other patch for error 6446 or somthing

It still freezes all the time, I still at least get good connection when its going, but can get through a song without it happening a few times.

I still get the error 6446 or whatever it is when I loose connection. How do I fix this? Does this have something to do with me having dialup? Verizon?

Thank you for any help that you can give me.