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Connection Problem Here is the info on the problem I am having with my connection 1. OS version? (eg: Windows 98) - Windows XP - SP2 2. What firewalls you have? - Windows Firewall - Shut off; Norton Internet Security 3. How much ram? - 1 GB 4. Hard Disk space available? - 127 GB 5. Connection type? (eg: dialup, broadband, cable, etc.) - Cable (Metrocast) 6. Modem & router brand name & model numbers? MODEM - Motorola SB5101 Surfboard Cable Modem; ROUTER - Motorola WR850G Wireless Router 7. Where are you trying to connect from (home, school, work, etc.)? - Home 8. What version of LimeWire (LW) & Java do you have? - LimeWire 4.14.10 Pro; Java 1.5.0_03 9. Who is your ISP provider (Internet Service Provider)? - Metrocast Cablevision 10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? - Your test worked!! 11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. - Desktop computer setup on WAN with another desktop and two other notebooks accessing wireless network. 12. Is this a your 1st try at LW or is this a new problem with an experienced user. - New problem after installing upgrade for LimeWire and for Norton Internet Security. LimeWire has previously worked on this machine prior to upgrades. 13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? - Yes. Even when I turn off firewall settings for Norton (and Windows Firewall), the brick wall still appears. Any help would be greatly appreciated. THANKS! |
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