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Connection Problems Problems getting the LimeWire or WireShare program connecting to the Gnutella network. (not about connecting to files, that is a Download/Upload Problems section issue.) Please supply system details as described in the forum rules.
Start here Suggestions to help you get connected, * try here first *, then see below (click on 'this' blue link)

Did you FORGET something BEFORE you posted? If you post in this section you MUST provide these details: System details - help us to help you (click on 'this' blue link), else do not be surprised if your posting is ignored :)


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Old November 18th, 2007
Novicius
 
Join Date: November 18th, 2007
Posts: 2
nsirotak is flying high
Default Trouble connecting, firewall possibly

I cannot successfully connect to my Limewire Pro, always says "starting connection". I have symantec antivirus installed on my computer, is this where the firewall would be that is the problem? If so, how do I fix.
Thank you for any help
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Old November 18th, 2007
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

Make sure that you're only using 1 software firewall (more than 1 will cause problems) & that LW's being allowed through it. Symantec Antivirus on it's own doesn't include a firewall. But if the Symantec AV is part of a security suite then there might be a firewall included with that. You'd have to check.

There might be a firewall within your modem/router, but we'd need your system details to find that out.

If LW's suddenly stopped connecting, try the advice here: all of a sudden will not connect (a fix to try)
Start off by deleting LW's preferences folder & changing Java versions.
You'll know if you've deleted the preferences folder properly...when you start LW, you'll go through the setup wizard again & all the settings within LW's options will have changed.
If you get confused with deleting the preferences folder, have a look at this post (Windows XP).
One bar, connection problems

Vista users: LimeWire Pref Folder in Vista

If nothing there helps, please give us your details.
System details - help us to help you -> Provide these details when you post!!!

Last edited by birdy; November 19th, 2007 at 12:50 AM.
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Old November 26th, 2007
Novicius
 
Join Date: November 18th, 2007
Posts: 2
nsirotak is flying high
Default Verbal help please

Is there a phone number I can call to speak with someone who can help guide me through this? I cannot locate my firewall and feel if I could speak with someone we could walk through it and solve fairly easily.
Thanks for any help you can provide
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