LW won't connect/says it's behind a firewall *WITH SCREENSHOT*

[Jeri]

1. OS version? Vista-user
3. How much ram? How do I check this?
4. Hard Disk space available? 100+ GB
5. Connection type? uhh I think it's cable I use a modem attached to a wall
6. Modem & router brand name & model numbers? Modem & 2wire & RG2701HG-00
7. Where are you trying to connect from House
8. What version of LimeWire (LW) & Java do you have? LW version-4.14.12 Java-1.6.0-oem
9. Who is your ISP (Internet Service Provider)? Bell sympatico
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Your test works!!!
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. no just limewire
12. Is this a your 1st try at LW or is this a new problem with an experienced user. 1st try
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?yeah
14. For those using a modem/router, UPnP
15. What security programs are you using (antivirus etc)? Norton,but the Firewall AND windows firewall are off
16. What country are you living in? Canada

and as for the image

http://img374.**************/img374/...eenshotsi2.jpg

supposed to be imageshack :S

[Lord of the Rings]

Oops yeah we blocked imageshack due to spammers using the same site to host porn pics, etc. of forums just for a laugh. There are many other free host sites you can use.

If you have Norton then yes, Windows firewall should be turned off. For Norton, you can make a firewall rule to allow LW full access; Configuring Norton Internet Security

It's my guess your problem is your router; namely the 2wire. It's UPnP support is probably not good or non-existent. So my recommendation is port forwarding the device. There are 3 steps involved. The first step is the most important.

1. Setting up a static ip for VISTA (click on link)

2. Forwarding a port for LW to use: PortForward.com - Free Help Setting up Your Router or Firewall
I'd recommend ticking both TCP AND UDP. Or do a separate port forward rule for each.

3. Setting for port forward within LW, is described in step 2 link.

Some devices require saving and rebooting the device after setting such changes for them to become in operation. So check your manual or options you see.

BTW in the 2nd link, find your model, click on it, then find LW on the list and click that.