I need help... cannot connect

chongo · #11 (**permalink**) July 21st, 2008

Quote:

Originally Posted by bear-59

1. OS version? xp Home administrator
2. What firewalls you have? windows firewall
3. How much ram? one gig
4. Hard Disk space available? 78 gig
5. Connection type? cable
6. Modem & router brand name & model numbers? don't know
7. Where are you trying to connect from Home
8. What version of LimeWire (LW) & Java do you have? 4.18.3pro Java 1.6.0_06
9. Who is your ISP (Internet Service Provider)? atlantic broad band
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? yes said worked
11. Are you sharing the connection with other computers or p2p sharing programs? no
12. Is this a your 1st try at LW or is this a new problem with an experienced user. I had connection until i upgraded to pro
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _yes but have lime wire checked when trying to connect
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? think so
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall... avg free
16. What country are you living in? USA

I too am having the same problem and have tried just about everything. I have the same setup with XP and AVG. Have tried many things with no luck. Did you get going? Any help is appreciated.

reannaboyd · #12 (**permalink**) July 21st, 2008

somebody please please help me i'm afraid i'm completely new at all this and i went to control panel to turn off xp firewall and could not find an icon called firewall. i do see the little world with the wall in front of it on limewire but just cant figure this out. please someone direct me just once, please! sorry i'msuch a ditz.

: bangh:

:b angh:

Lord of the Rings · #13 (**permalink**) July 22nd, 2008

For those of you who do not have LW Pro, you can try an older version Download LimeWire Basic 4.16.6 - FileHippo.com or 4.16.3 should be reliable.

But you will still need to make an exception for LimeWire (LW) in the XP firewall. And if using a router then you will need to tell us which brand & model if still problems. And sometimes when using a different version of LW, you need to remove the previous firewall rule setting & re-add it for the other version. See more about setting up XP firewall here User Cant Connect - LimeWire

Manual instructions for setting up XP firewall here: Windows Firewall - LimeWire

reannaboyd · #14 (**permalink**) July 22nd, 2008

oh thankyou so much for such a quick response, i was hoping based on what i see around here so far that maybe i'd get your help lord of rings! i just got on line and you've already responded...thanks for rescuing the ditz....lol

reannaboyd · #15 (**permalink**) July 22nd, 2008

ok guys, i went to control panel and once again in classic view there is no firewall icon! i did upgrade from limewire 4.12.6 to 4.16.6 and am still not connectying. it just says at the top of the limewire window "enabling open info shareing" and never changes. the connection bars in the lower left corner are all red and i still have the little world with the wall in front of it. i don't get this yet, sorry. am trying everything you say but nothin yet. is it that i'm still on windows xp home edition? please help me!

thanks

Lord of the Rings · #16 (**permalink**) July 22nd, 2008

We will need your system details to help you further.

As for XP firewall; (a) Quote from Grandpa:"... it depends on which view they are using to view control panel there are 2 choices Classic and Category if they are using classic the way you told them to find the firewall settings is correct if they are using category then 6_pac's explanation is correct."

(b) http://www.gnutellaforums.com/window...tml#post178620 Explains how to disable it, but at least an explanation about how to access it depending on which view you are using.

It's my guess your connection problem is your router/modem, so we need details about it.

reannaboyd · #17 (**permalink**) July 22nd, 2008

thanks again
is there a specific list of questions you need answered? all i know is that i gotta quest modem, dsl, actiontec brand..... i feel so stupid ... will click on limewire says currently connecting to the network while i wait for ur response....thank you lord of rings!

reannaboyd · #18 (**permalink**) July 22nd, 2008

tryed 6-pacs directions for xp and in control panel i dont even have a icon called security settings! went to quests help line and it says i do have an xp firewall on cuz it required that i excempt the help service to but did it automatically somehow . . .i think i just need to somehow find the darn firewall access do hicky.

reannaboyd · #19 (**permalink**) July 22nd, 2008

ah ha i found question list for system....here goes;

1. i'm on windows xp home
2. think i have xp firewall
3. got only 512mb ram
4. 30 gigs available on hd
5. connection type; quest dsl
6. modem type; quest-actiontec, believe model # to be qwm1000kv ?
7. connected from home
8. LW ver.4.16.6 not sure of what java but recently upgraded as per LW install request
9. isp; quest phone company
10. test worked
11. not sharing computer
12. yes, first try at LW
13. brick wall icon is visible
14. security programs in use; really dont know yet am looking into it
15. am in the united states

reannaboyd · #20 (**permalink**) July 22nd, 2008

i am so happy to report that i found that i was able to get past the xp firewall problem via simply downloading mozilla-firefox (free) and while installing it designate it as your default browser! that's it man, just fire up firefox instead of your explorer (which you can still use with firewall intact when not using LW) and ta-da, i was able to connect in seconds to LW!

hope this will help other novices like me!

go girl

go girl