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-   -   I need help... cannot connect (https://www.gnutellaforums.com/connection-problems/85631-i-need-help-cannot-connect.html)

martinelicohen June 29th, 2008 01:26 PM

I need help... cannot connect
 
For the longest time, I had given up on LimeWire but I want to try again. I cannot connect for some reason. I just deleted K9 firewall and I don't think I have any other firewalls, but I am not sure about that. I don't know what else to do. Please help. Thanks!

Lord of the Rings June 29th, 2008 02:11 PM

System details - help us to help you (click on blue link). if you had have posted those details as the forum rules specify, then you & we would save a lot of time. :)

What is it with forum rules that nobody wants to read them, yet want help. New users are shown links to the forum rules 'at least 3' times before their first post. *sighs*

martinelicohen June 29th, 2008 02:44 PM

Sorry...here is the info...
 
1. OS version? windows xp. i am the administrator, i guess. i'm the only user.
2. What firewalls you have? i don't think i have any. but, not sure. i have mcafee but i don't think there is an active firewall.
3. How much ram? 480 MB
4. Hard Disk space available? unsure. don't know how to find it.
5. Connection type? cable.
6. Modem & router brand name & model numbers? Router is Linksys and the Modem, I think, is Motorola. Not sure of the versions. Baby is in the room sleeping where the modem is.
7. Where are you trying to connect from? house
8. What version of LimeWire (LW) & Java do you have? LimeWire: 4.18.3, Java: 1.6.0
9. Who is your ISP (Internet Service Provider)? Comcast
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? It says, " Your test worked!!"
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No. Neither.
12. Is this a your 1st try at LW or is this a new problem with an experienced user. This has always been a problem.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image No.
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? I have no clue.what port forwarding or UPnP is. But, basically, the modem is connected to the wall by the cable wire. The modem is then connected to the router.
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall :) McAfee.
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland) USA.

Lord of the Rings June 29th, 2008 02:57 PM

Thank you martinelicohen :)

Go to your control panel & disable XP firewall (it is turned on by default). Then make sure McAffee firewall has an allowed rule for LW (LimeWire.) User Cant Connect - LimeWire

Your Linksys "might" be the problem depending on the model. If you can possibly find out the model number that would be greatly advantageous. It is probably written on the side or top or bottom of the router. :)

The problem to me sounds like either your software firewall or router or both. Only one software firewall should be enabled. Two firewalls mean less security & side effects problems, not more security. ;)

Routers have NAT which acts as a type of firewall as it restricts incoming messages on certain ranges of ports on the particular ip address it is set to.

Port 6346 is not blocked which means you should be able to connect, but something is preventing incoming messages; ie: software firewall(s) or router. ;)

martinelicohen June 29th, 2008 03:33 PM

i tried what you said and it is still not working. wrt54g is the model # of the router.

Lord of the Rings June 29th, 2008 04:43 PM

Linksys wrt54g is a "lemon" in the respect the firmware has bug problems that Linksys never bothered to fully fix. UPnP is simply totally unreliable & (unless you use a 3rd party fix for the firmware that is available) the other better & more reliable option is to Port Forward the device (better than UPnP at least) which will provide more reliability when used for p2p, games or any other heavy bandwidth use.

1. First & most important step is the first one, setting up a static ip: Static ip instructions for Mac OSX Click on blue link) ...... bonus Answer

Linksys.com - Support/Technical Support/Choose a Product/Routers and Access Points/Wireless Routers/WRT54G

2. Port Forwarding for the Linksys WRT54G

chuck jessup July 12th, 2008 10:38 AM

I too am having this problem...

1. OS version? Windows XP Home SP2.
2. What firewalls you have? Windows and the firmware one in my router
3. How much ram? 2.5gb
4. Hard Disk space available? 490gb
5. Connection type? broadband
6. Modem & router brand name & model numbers? dsl modem (motorola pppoe setup) and netgear wgr614 v.3
7. Where are you trying to connect from? house
8. What version of LimeWire (4.18.3) & Java do you have? (1.6.0_05)
9. Who is your ISP (Internet Service Provider)? ATT/Yahoo
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? my test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. Not a the moment my server is run through the router ...
12. Is this a your 1st try at LW or is this a new problem with an experienced user. newish problem with a long time user... i dont know if im all that expierenced...lol, i would say in the last few months it started.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? yes i do andhave checked and lime wire is on the exceptions list in the windows fire wall...
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? UPnP is enabled and i have tried port forwarding .... my modem is setup in PPPoE mode and my router is acting as the dialer...
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall http://www.gnutellaforums.com/connec...lies/smile.gif AVG doesnt include the fire wall i have checked.
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). USA

after installing the newist version the problem persisted, i was unable to establish a connection, the connection indicator shows 'you are currently connecting to the network' this is as far as this goes...
:bangh::bangh::bangh::bangh::bangh:
any help would be very helpful.
J.Fender

bear-59 July 18th, 2008 10:45 AM

Help will not connect
 
1. OS version? xp Home administrator
2. What firewalls you have? windows firewall
3. How much ram? one gig
4. Hard Disk space available? 78 gig
5. Connection type? cable
6. Modem & router brand name & model numbers? don't know
7. Where are you trying to connect from Home
8. What version of LimeWire (LW) & Java do you have? 4.18.3pro Java 1.6.0_06
9. Who is your ISP (Internet Service Provider)? atlantic broad band
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? yes said worked
11. Are you sharing the connection with other computers or p2p sharing programs? no
12. Is this a your 1st try at LW or is this a new problem with an experienced user. I had connection until i upgraded to pro
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _yes but have lime wire checked when trying to connect
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? think so
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall... avg free
16. What country are you living in? USA

birdy July 19th, 2008 01:30 AM

Try the fixes in the thread below:) Make sure that you've deleted the preferences folder properly...if you have, you'll go through LW's setup wizard all over again when you restart LW.
If LW Will Not Connect

If nothing there helps, try to find the brand & model of your modem/router...if nothing's showing on top of the device, have a look underneath.

Lord of the Rings July 19th, 2008 02:07 AM

Generally when upgrading to Pro, it's a good idea to delete your LW preferences folder, but the details are included in Birdy's link. :)

chongo July 21st, 2008 05:20 PM

Quote:

Originally Posted by bear-59 (Post 322915)
1. OS version? xp Home administrator
2. What firewalls you have? windows firewall
3. How much ram? one gig
4. Hard Disk space available? 78 gig
5. Connection type? cable
6. Modem & router brand name & model numbers? don't know
7. Where are you trying to connect from Home
8. What version of LimeWire (LW) & Java do you have? 4.18.3pro Java 1.6.0_06
9. Who is your ISP (Internet Service Provider)? atlantic broad band
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? yes said worked
11. Are you sharing the connection with other computers or p2p sharing programs? no
12. Is this a your 1st try at LW or is this a new problem with an experienced user. I had connection until i upgraded to pro
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _yes but have lime wire checked when trying to connect
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? think so
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall... avg free
16. What country are you living in? USA

I too am having the same problem and have tried just about everything. I have the same setup with XP and AVG. Have tried many things with no luck. Did you get going? Any help is appreciated.

reannaboyd July 21st, 2008 09:31 PM

i got same problem and desperately need help, sorry
 
somebody please please help me i'm afraid i'm completely new at all this and i went to control panel to turn off xp firewall and could not find an icon called firewall. i do see the little world with the wall in front of it on limewire but just cant figure this out. please someone direct me just once, please! sorry i'msuch a ditz.

:yikes::bangh::bangh::bangh::bangh::bangh::bangh:: bangh::bangh::bangh::bangh::bangh::bangh::bangh::b angh::bangh::bangh::bangh::yikes:

Lord of the Rings July 22nd, 2008 02:13 AM

For those of you who do not have LW Pro, you can try an older version Download LimeWire Basic 4.16.6 - FileHippo.com or 4.16.3 should be reliable.

But you will still need to make an exception for LimeWire (LW) in the XP firewall. And if using a router then you will need to tell us which brand & model if still problems. And sometimes when using a different version of LW, you need to remove the previous firewall rule setting & re-add it for the other version. See more about setting up XP firewall here User Cant Connect - LimeWire

Manual instructions for setting up XP firewall here: Windows Firewall - LimeWire

reannaboyd July 22nd, 2008 05:07 AM

oh thankyou so much for such a quick response, i was hoping based on what i see around here so far that maybe i'd get your help lord of rings! i just got on line and you've already responded...thanks for rescuing the ditz....lol

reannaboyd July 22nd, 2008 06:03 AM

ok guys, i went to control panel and once again in classic view there is no firewall icon! i did upgrade from limewire 4.12.6 to 4.16.6 and am still not connectying. it just says at the top of the limewire window "enabling open info shareing" and never changes. the connection bars in the lower left corner are all red and i still have the little world with the wall in front of it. i don't get this yet, sorry. am trying everything you say but nothin yet. is it that i'm still on windows xp home edition? please help me!

thanks

Lord of the Rings July 22nd, 2008 07:04 AM

We will need your system details to help you further. :)

As for XP firewall; (a) Quote from Grandpa:"... it depends on which view they are using to view control panel there are 2 choices Classic and Category if they are using classic the way you told them to find the firewall settings is correct if they are using category then 6_pac's explanation is correct."

(b) http://www.gnutellaforums.com/window...tml#post178620 Explains how to disable it, but at least an explanation about how to access it depending on which view you are using.

It's my guess your connection problem is your router/modem, so we need details about it. :)

reannaboyd July 22nd, 2008 07:11 AM

thanks again
is there a specific list of questions you need answered? all i know is that i gotta quest modem, dsl, actiontec brand..... i feel so stupid ... will click on limewire says currently connecting to the network while i wait for ur response....thank you lord of rings!

reannaboyd July 22nd, 2008 07:21 AM

tryed 6-pacs directions for xp and in control panel i dont even have a icon called security settings! went to quests help line and it says i do have an xp firewall on cuz it required that i excempt the help service to but did it automatically somehow . . .i think i just need to somehow find the darn firewall access do hicky.

reannaboyd July 22nd, 2008 07:47 AM

ah ha i found question list for system....here goes;

1. i'm on windows xp home
2. think i have xp firewall
3. got only 512mb ram
4. 30 gigs available on hd
5. connection type; quest dsl
6. modem type; quest-actiontec, believe model # to be qwm1000kv ?
7. connected from home
8. LW ver.4.16.6 not sure of what java but recently upgraded as per LW install request
9. isp; quest phone company
10. test worked
11. not sharing computer
12. yes, first try at LW
13. brick wall icon is visible
14. security programs in use; really dont know yet am looking into it
15. am in the united states

reannaboyd July 22nd, 2008 02:59 PM

the mozilla solution to LW/XP connect probs!!!!!
 
i am so happy to report that i found that i was able to get past the xp firewall problem via simply downloading mozilla-firefox (free) and while installing it designate it as your default browser! that's it man, just fire up firefox instead of your explorer (which you can still use with firewall intact when not using LW) and ta-da, i was able to connect in seconds to LW!

hope this will help other novices like me!

go girl :PEACE: go girl :tease:go girl :PEACE: go girl :giggle:


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