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Won't connect - I have Norton 360 disabled 1. OS version? (eg: Windows 98) If using Windows Vista, please tell us whether you have an Administrator user account. XP, and yes I do have an admin account. 2. What firewalls you have? Norton 360 - I told it to allow Limewwire access etc 3. How much ram? 1GB 4. Hard Disk space available? 160GB 5. Connection type? (eg: dialup, broadband, cable, etc.) Slow Broadband - 512kbp/s 6. Modem & router brand name & model numbers? Not a clue - Orange is all I can say 7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? House 8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help bar > About LW...) Will show both LW & Java version. _ Click to see Sample image 4.18.8 / 1.6.0_07 9. Who is your ISP (Internet Service Provider)? Orange 10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Worked 11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. No 12. Is this a your 1st try at LW or is this a new problem with an experienced user. Used a little before 13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image Yes but I currently have Norton 360 and Windows Firewall off and it's still there after exiting and relopenng. 14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? Um? 15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall Norton 360 and I disabled the firewall 16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). England 17. Has anything in your setup changed recently? Have you updated your version of LW or Java? Have you added any new software or new hardware? Have you updated any software? Have you moved house, changed internet plan or ISP etc etc? Updated LimeWire adn Java whenever last update came out lol I've tried replacing my gnutella.net file as well but no luck. Anyway I can find out which "firewall" LimeWire thinks is blocking it? Maybe it's my net provider? Thanks |
This is crazy. I turn Norton's firewall back on and now it says there isn't one (Norton's set to allow Limewire access to internet but there's some other settngs I'm unsure about) |
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