What else can I do???? (can't connect, tried all fixes)

[monkey_whiskers]

Hi All,

I'm a newbie here but have been using LW for many years. I've recently had the problem of not being able to connect - most of the time one bar will turn green and no more - but sometimes there are no bars at all.

I've run through all the suggested fixes and had no luck.
My firewall already has LW as an exception.

I use Vista on a Virgin broadband connection. I know the connection is fine and my boyfriend is using his laptop (mac) to connect to LW perfectly.

As I said - I have tried all suggested fixes, including deleting and re-installing several times.

Please help!!!

[Remoc]

Tried All Fixes huh, Hmm... Realy ?? Nothin' huh ??

Uninstalling and Reinstalling aint gonna Fix Jack if you're not Connecting to the Network.

Wow, since you've Tried All of the Fixes, then I guess there's No Hope.

Now, if you would like to tell us exactly what you've tried, then just maybe ?? we could actually Tell you if you've tried ALL of the Connection Fixes.

I notice you Prolly Didn't READ The Forum Rules, cuz if you had, You might have Posted your System Details. Oh well. We Don't Read Minds, but Almost.

[monkey_whiskers]

1. OS version? (eg: Windows 98) If using Windows Vista, please tell us whether you have an Administrator user account. Vista, administrator/ sole account
2. What firewalls you have? Windows Firewall only, use avast and spybot, never had any problems with them before. Have deleted and re-allowed LW as an exception and the ports.
3. How much ram? 1GB
4. Hard Disk space available? 25gb
5. Connection type? (eg: dialup, broadband, cable, etc.) Cable, broadband
6. Modem & router brand name & model numbers? N1 Vision, Belkin router
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? Home
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help bar > About LW...) Will show both LW & Java version. 4.18.8 & 1.6.0_07
9. Who is your ISP (Internet Service Provider)? Virgin
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. Connection is shared with another laptop - Mac and an XBox360 and Wii. Only other p2p is Frostwire - installed as one of suggested remedies - works with an excellent connection.
12. Is this a your 1st try at LW or is this a new problem with an experienced user. New problem, old user! Same set up all along....
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? Yes, always been there and worked fine though....
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? erm...? Modem connected directly to router via an ethernat cable....ow, not sure
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall. Spybot s&d and Avast anti virus.
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). UK
17. Has anything in your setup changed recently? Have you updated your version of LW or Java? Have you added any new software or new hardware? Have you updated any software? Have you moved house, changed internet plan or ISP etc etc? Have updated it within the last week - problem was already present prior to update. Tried downloading previous version also and same problem. Not moved or changed ISP.

[monkey_whiskers]

10 - test worked.