hi everyone,

i have just installed the latest version of LW on my partners laptop and the firewall is blocking it from running, i have never had this problem before..... I pay good money to pay for the program and its not working for the first time ever

computer details:
1. OS version? Windows XP
2. What firewalls you have? Windows firewall - exceptions allowed and limewire set as a exception
3. How much ram? 512 mb
4. Hard Disk space available? 31GB
5. Connection type? wireless
6. Modem & router brand name & model numbers? no modem/ router problems
7. Where are you trying to connect from? home
8. What version of LimeWire (LW) & Java do you have? latest versions of both
9. Who is your ISP (Internet Service Provider)? Telstra Bigpond
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. NO
12. Is this a your 1st try at LW or is this a new problem with an experienced user. New problem with experienced user - only since d/l latest version
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? yes
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled?
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall Avast - same as i have always run
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland). Australia
17. Has anything in your setup changed recently? Have you updated your version of LW or Java? Have you added any new software or new hardware? Have you updated any software? Have you moved house, changed internet plan or ISP etc etc? Updated version of LW & Java