Thanks for all your help. It did connect earlier for me after changing the settings as you said but now it won't connect again. I only have one bar. I only have a slow internet connection. Does the amount of people using limewire affect my connection capabilities. Sorry if this seems a really stupid question but I truly am a novice.

thanks again for your help.

Did you reconfigure your Norton firewall, as well as changing listening port?

Try a different port in that range that LOTR gave you earlier. Are you using LW during Tiscali's peak hours (6pm to 11pm Monday to Friday, and 12pm to 4pm on weekends and bank holidays)? Have you tried connecting outside of peak hours?

If you'd like to try port forwarding, the instructions for your router are here: Port Forwarding for the Siemens GigasetSE587

You'll need to set up a static IP address first & that info is here: PortForward.com - Free Help Setting up Your Router or Firewall

LW's listening port, port in the 'manual port forward' box & port forwarded within the router all have to be the same number