Will Not Connect!! Help!!

[LisaF62]

I need some serious help!! I've had LimeWire for awhile now and just recently purchased LimeWire Pro. It will not download and has 1 green bar on connection. I've never had this problem before. I am kinda unexperienced so if someone could pleeeease help me out!?!?!?!
1. OS version? Vista
2. What firewalls you have? Windows firewall and Norton Protection, both set to allow.
3. How much ram? 2 MB
4. Hard Disk space available? 180 GB
5. Connection type? DSL
6. Modem & router brand name & model numbers? no idea
7. Where are you trying to connect from? HOME
8. What version of LimeWire (LW) & Java do you have? LIMEWIRE 4.18.8 PRO Java 1.6.0_11
9. Who is your ISP (Internet Service Provider)? Verizon
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? I RECEIVED YOUR TEST WORKED
11. Are you sharing the connection with other computers or p2p sharing programs? NOPE
12. Is this a your 1st try at LW or is this a new problem with an experienced user. 1st try at LW
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? yes
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? N/A
15. What security programs are you using (antivirus etc)? Norton Anit-Virus
16. What country are you living in? UNITED STATES