Can't Connect? Please Help!

[tommyg79]

Okay so when i try and start up limewire, it tells me connecting.....but it never seems to connect? Also says limewire detects a firewall even though i have allowed it access through? I even turned them completely off with no change?.......Please Help!

1. OS version? (eg: Windows 98) If using Windows Vista, please tell us whether you have an Administrator user account. I run windows vista
2. What firewalls you have? I have windows/ Norton 360 and i think my router has one.
3. How much ram? 2GB
4. Hard Disk space available? 260 GB Free
5. Connection type? (eg: dialup, broadband, cable, etc.) Broadband
6. Modem & router brand name & model numbers? (eg: Linksys WRT54Gv4)
2Wire Gateway 2701HG-G
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? Home
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help bar > About LW...) Will show both LW & Java version. _ Click to see Sample image Limewire 4.18.8 Java 1.6.0_11
9. Who is your ISP (Internet Service Provider)? Bell sympatico
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? "Says your test worked"
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. I share connection with the ps3
12. Is this a your 1st try at LW or is this a new problem with an experienced user. New problem use to work fine?
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? _ click here to see Sample image Yes
14. For those using a modem/router, how is your modem/router set up...are you port forwarding or is UPnP enabled? I dunno?
15. What security programs are you using (antivirus etc)? Some people might not be aware that their security suite includes a firewall Norton 360
16. What country are you living in? Sometimes there are ISPs with the same name in more than one country (eg Clearwire in the USA & also in Ireland).Canada
17. Has anything in your setup changed recently? Have you updated your version of LW or Java? Have you added any new software or new hardware? Have you updated any software? Have you moved house, changed internet plan or ISP etc etc? Unsure?

THANKS.

[birdy]

Norton 360 includes a firewall. So if you're using the Norton firewall, you need to make sure that the Windows firewall is off (2 software firewalls will conflict with each other & neither one will work properly).

Once you're sure that Vista's firewall is off, try reconfiguring Norton's firewall. Remove all rules for LW & add them again from scratch. Check the threads below for more info.
PortForward.com - Free Help Setting up Your Router or Firewall
http://www.gnutellaforums.com/226610-post6.html

If that doesn't help, try the fixes here: If LW Will Not Connect
If you've only just started having probs, the first things to try are deleting/replacing the gnutella.net file & deleting LW's preferences folder. After that, try all the other fixes...they've all worked for different people - sometimes it's just a matter of finding which fix works for you

Otherwise, you could try port forwarding for the 2wire. The instructions are here: Port Forwarding for the 2 Wire 2701HG-G
LW's listening port, port in the 'manual port forward' box & port forwarded within the 2wire config all need to be the same number