Previous user only gets "connection starting" now

[johnnytugs1]

hi i'm JT and new to the forum. i have used this version of limewire before then hadn't used it in a while. reinstalled o/s and reinstalled program now it only says "starting connection" & sharing 2,517 files.
info that you request.
1. windows xp
2. windows firewall turned off, zone alarm security suite on and have LW in super trusted zone.
3. ram not sure but at least 1 gb
4. Hard drive space left 47gb
5. & 6. sprint card in linksys wireless "G" broadband router can't read model# i'm old
7. i work on a tugboat thats where the present set-up is.
8. limewire pro 4.9.23 java 1.5.0_03
9. i.s.p. internet explorer or google home page
10. your test worked
11. not sure personal laptop sharing wireless router
12. previously worked (hadn't used it in awhile) then re-installed o/s and limewire pro same version and it doesn't work.
13. i do see as brick wall in front of globe
14.tried to do port fwding no luck. need dns info.
15. zone alarm security suite vers. 9.0.083.000
16 U.S.A.
17. reinstalled o/s. due to virus.

well thats all i have for you. any help would be greatly appreciated by myself and my 13 y.o. daughter
John

[Peerless]

firstly, DO NOT INCLUDE YOU EMAIL ADDY IN ANY POSTS AS THAT IS AGAINST THE RULES

to find your dns info in XP do the following:

Start>run>type in 'cmd' and hit enter>then type in the following command into the command prompt screen 'ipconfig /all' remove the ' ' of course...all of your ip configuration information will pop up...in that information is your dns server(s)

you may have to specify a rule for LW in your zone alarm firewall..I know I have to using Kaspersky and it is typical to have to set a rule using any firewall

[johnnytugs1]

sorry about the addy didn't see that in the rules as i read a bunch of stuff on this site today. i did that ipconfig thing and what it gave me didn't work as the web pages wouldn't load like that. can u explain in more detail about specifing a rule for zone alarm. i'm not that hip to the lingo.
thanks
JT

[Peerless]

I've never used zone alarm, so I don't have a clue about its specifics...

generally one will open up the program and go to its control panel for programs

for Kaspersky its Protection>system security>application filtering....I'm sure if you fish around in your program you will find what you need...

[Lord of the Rings]

Also if using LW 4.9 you may need a fresh gnutella.net file, see near bottom of this page http://www.gnutellaforums.com/connec...t-connect.html

[johnnytugs1]

i just messed with zone alarm some more but it still isn't working.
lord of the Rings i was kinda hoping you would pop up here. i will take a look at what your talking about. thank you both for your replies.
JT

[johnnytugs1]

if i shut down zonealarm and start the limewire program if it's Z.A. thats messing with it LW should start then right?
JT

[Lord of the Rings]

Try it .. after all if you are just checking to see if you are able to connect & are .. then it points to an issue with ZA. Not sure .. might be worth rebooting or not.

[johnnytugs1]

i guess i have nothing to lose, trying now. can't reboot now thou i'm sending a big file to my bro-in-law.
JT

[johnnytugs1]

nothing worked, i tried what i knew how to do and i give up, i'm gonna uninstall it and try the basic. if that doesn't work i'll try another site.
thanks for your help.
JT