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-   -   Please Help I just Bought the Pro limewire wont connect (https://www.gnutellaforums.com/connection-problems/94953-please-help-i-just-bought-pro-limewire-wont-connect.html)

spainhournc March 1st, 2010 02:03 PM

Please Help I just Bought the Pro limewire wont connect
 
:bangh: Hi, I need help! I just bought the Limewire pro without support ( for windows vista) and i can not get it to connect! I have left it on for two days now and it still will not connect. I checked my firewalls i went through all the trouble shooting steps! Please if anyone knows how to get me connected to the G whatever network Please let me know. Thank you very much!:bangh:

birdy March 1st, 2010 08:10 PM

Quote:

Originally Posted by spainhournc (Post 353124)
:bangh: I checked my firewalls i went through all the trouble shooting steps!

Do you mean the fixes in this thread (click on link)? If LW 5 Will Not Connect

If you've tried everything there, please post back with your system details as shown in the help thread.

spainhournc March 2nd, 2010 05:40 PM

That Did not work.
I have a toshiba Satilite Laptop
It is 3g of ram
it has 250g of hard drive
it runs off of vista

I have the pro limewire and i am about to give up on it and get a refund!
I have tried everything on the forums (java, deleting the folder thing, uninstall and reinstall please help

spainhournc March 2nd, 2010 05:42 PM

heeellllpppppp, plllleeeeaaaasssseeee!!!!!

Lord of the Rings March 2nd, 2010 06:08 PM

Did you try LW previously on your Satellite connection prior to purchasing Pro?
Tried 'everything on the forums' ... wow you've read 83,100 threads & 326,666 posts, then you have definitely been busy investigating this. :)

I don't see any details about your modem or router, who your ISP is .. erm .. I definitely get the impression you did not look very hard at the link Birdy gave you.

spainhournc March 2nd, 2010 06:19 PM

I did try everything on birdys link i have a Dlink router im not sure about the internet its through direct tv. im about to say F*** this S*** there is not even a number to call to get a little help through limewire only these dumb forums

Lord of the Rings March 2nd, 2010 06:35 PM

You purchased the 'Limewire pro without support' so you are unable to use their email support. Should I thank you for referring to these forums as dumb. :)

spainhournc March 2nd, 2010 06:36 PM

more info for birdy
 
1. OS version? vista
2. What firewalls you have?mcfee & Windows (set all to all limewire)
3. How much ram? 3G
4. Hard Disk space available? 250G
5. Connection type? Direct TV
6. Modem & router brand name & model numbers? D-Link
7. Where are you trying to connect from: intown suites hotel
8. What version of LimeWire (LW) & Java do you have? limewire 5.4.8 Java 1.6.0_6 Sample image
*It's very important that you tell us whether you're using LW 5*
9. Who is your ISP (Internet Service Provider)?direct tv
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? it said you test worked_ (Click to see sample image of what you should see)
11. Are you sharing the connection with other computers or p2p sharing programs? I said yes to the p2p in limewire set up but i only have 1 pc and an xbox 360 & a ps3 & a wii
12. Is this a your 1st try at LW or is this a new problem with an experienced user. i am not experienced with lw but with pcs i am

13. I have all grey bars and yes i am connected to the internet sevice
If you're using LW5, there's no firewall icon. In LW go tools > advanced tools...there you'll see whether you're behind a firewall or not.
Click on thumbnail to enlarge the image.
http://www.gnutellaforums.com/attach...all-status.jpg
14. For those using a modem/router, i dont know much about the router all i know is it is a dlink
15. What security programs are you using (antivirus etc)? I have mcfee which i purchased and the windows security came with the laptop but they are both set to allow lw
16. What country are you living in? I live in usa
17. I Just bought lime wire yesterday :PEACE:

spainhournc March 2nd, 2010 06:37 PM

i just dont like having to type something and then wait 10 min for a reply i just want to get some help

Lord of the Rings March 2nd, 2010 06:39 PM

With Pro support you are generally waiting longer than 10 minutes for a reply .. can be over a day or few. Difference is we are all volunteers at this forum, we do not get paid but help out in our free time.

spainhournc March 2nd, 2010 06:43 PM

well i am sorry i offended im just so frustrated im usally good with stuff like this

Lord of the Rings March 2nd, 2010 06:44 PM

One issue I can see is using both McAffee & Vista firewall. McAffee firewall can be difficult for p2p sharing apps, but in any case should only have one active.

Try this, go to LW's menu bar, Tools -> Options -> Advanced -> Firewall, and change both connection & listening port to a number between 49152 - 65535.

spainhournc March 2nd, 2010 06:50 PM

it doesnt say firewall in there it just says system, listening ports,proxy,network interface,performance,filtering.

spainhournc March 2nd, 2010 06:53 PM

i put the new number in the Listening port and it still wont connect

spainhournc March 2nd, 2010 07:14 PM

Did you give up on me :(

birdy March 3rd, 2010 04:19 AM

Did you do as LOTR advised & only have 1 software firewall active? In other words - disable 1 firewall & make sure that the other is configured to allow LW. Even remove all LW rules from the active firewall & configure it again from scratch.

Have you tried updating your Java (& removing all other versions installed, before installing the latest version)? The latest version is Java 6 update 18.

From what I can see, DirecTV uses a number of internet providers (eg AT&T, Qwest, Verizon etc)... do you know which ISP is providing your service?

If you're connecting from a hotel, there might be another firewall associated with the internet there. You'd need to ask one of the hotel staff about that.

You're probably frustrated because LW isn't connecting. But expecting people to help when your posts are rude & snotty isn't realistic.

spainhournc March 3rd, 2010 08:50 AM

fine dont help it just ****** me off that i pay for something and it doesnt work i think it would upset anyone

Lord of the Rings March 3rd, 2010 09:44 AM

You had the option to try the free version first to be sure it worked. Instead your "arrogant" attitude which shows right through this thread came into play. Don't blame anybody for your buying of it except yourself. Why buy it without trying the free basic version first? There's no major differences between the free & pro versions. Sure there's improvements but not that dramatic.

We know very little about your actual connection location or devices. We struggle to assist where we can but our guess is the problem lies either with the dual firewall (McAffee can be very tricky when it comes to p2p sharing software), or with your ISP or intermediate step of a hotel or other that manages & may filter the use of p2p software on that line.

Sounds like your LW was unable to even find a single connection host. That in itself suggests some kind of a blockage along the way (such as deliberate blocking of p2p software.)

And btw whilst we help on these forums for free, we also have other things happening in our lives which includes work &/ family, etc. :)


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