Just so you know, I have a new iMac, and am running MacOSX, and I have not upgraded my Limewire. I did not understand your first post. Normally, that is what I do. I normally kill the download, and move on to try a different one. But lately, not a single song has worked. I have to kill every single one. So then I decided to try to let it download for as long as I could to see if maybe it would work (I tried for 3 days), but it did not. Concerning my refund, it makes perfect sense to me. When I first purchased Limewire, the offer was $1 a month. I bought it for 24 months, and paid $24. However, it only worked for 5 months. Therefore, I feel I should only have to pay $5, and get my $19 back. But what I would really like is for my program to work. Is there ANYTHING you can suggest?