partial downloads restarting at 0% ?
 

I have a problem. My partial downloads are showing as "0%" in my download list. Does anyone know how I can get the files to re-activate properly?

I don't know Verity, but someone must surely know how to resolve it for you or, if not, at least point you in the right direction.

Good Luck!

Verity

2 ways at least, but not guaranteed.

1--repeat the search and download again. If it matches, it should resume.

2--clear the downloads, then go to the Library and click "resume" for the incompletes that are greater than 0 KB in size (just delete all the 0 KB ones)

3--use the search button in this forum to see what kind of info is already available.

Thank you Stief,

Unfortunately I have tried the things you've suggested. I just find it irritating to have a week's worth of downloads in the incomplete folder and have to start them all again from '0', and it could happen again with the new downloads.

I'll try a new search for information though.

I am very grateful for your help.

Regards, Verity

check out the option that only keeps the incompletes for 7 days--maybe you should change it to a higher number?

Hello again Stief,

That may well have been the problem. After they went to '0' I did change that option to 99 days. If that is what caused it - can the files be re-activated?

My sincere thanks, Verity

Hi again Verity

If the files won't resume from the Library or after a search and redownload, then I'm afraid there is no other way.

Sorry--wish I could give you better news.

I wonder why?


Regards, Verity