LadyMatika read this thread very carefully & see if you've missed something.

Perhaps you need this type of help: See the following link & follow all the off-shoot links to find hints & extra skills to help solve your problem: To continue files downlding (click on link)

ok it's working now , lol all I did was click onto the license warning and restarted limeware and it's working now.
a little thing like that and it wasn't working who knew????