iShuffle problems

[audiografitti]

Hey
I just got a 1G iShuffle and I'm having problems with it, when I plug it in it re-starts my computer over and over again!!??
(I'm using windows 2000 and the latest version of iTunes)
Any suggetsions?
Thanks

[birdy]

Have a look at http://www.apple.com/support/ipodshuffle
There are general fixes, troubleshooting guides etc

[audiografitti]

There are a few tips, thanks...one suggests that I re-install the iTunes and iPod software...do you know if I will lose my saved music files if I do this?
Thanks

[birdy]

If your iTunes music is just coming from your LW downloads, it will be saved where it always is (in LW library, click on saved files then click explore - will show you where your saved music is). If you've added other music outside of LW, I'm not too sure.

To be on the safe side, you could copy everything to a different folder outside of iTunes. That way, if it does disappear, you can add it back into iTunes when you reinstall the software

Good luck!

[Lord of the Rings]

Also keep in mind different iPods need different drivers. Make sure yours in updated with the right version; ie: iShuffle/Shufflepod