Can't re download LW Pro

[eliotis]

I bought LW Pro a while back and now need to download it again but it won't accept my email saying it can't be found.

What gives?

Thanks in advance

Peter K

[Lord of the Rings]

How long ago did you purchase LW Pro? You paid $18.88 right? If you paid more then you didn't get it from the official site. Also when you purchase pro, you're sent an email with a link to your personal pro downld page. Most people bookmark this page. Check if you still have the original email. With pro, you're offered free updates for a period of 6 months. At the end of that period you're offered a discount to continue as a pro customer. If not taken, then your name will drop off their database since you're no longer a present customer.

[eliotis]

Thanks for the response lord. The purchase was made on the 12th of January 2006.

Web Accept Payment Sent (ID # 93V59043W71763746)


Jan. 12, 2006 Payment To Lime Wire LLC Completed -$18.88 USD $0.00 USD -$18.88 USD

Thanks again
Peter Koumoutsakos
info@eliotis.gr

[tammylj3]

I am having the same problem. I purchased in November of 2005.

[jkozie2001]

Same problem except I never received the email to begin with.

[birdy]

jkozie2001,

Did you send a PM to mformel (link was in my reply to your first post)??

[jkozie2001]

yes but no reply. any other suggestions?

[birdy]

Just be patient. I know it's a PITA but it's the weekend, might take a bit longer than usual to get a reply!

[jkozie2001]

will do. tks

[eliotis]

BTW Lord,

When I said "thanks for the reply" last week, I meant thanks for posting your automated response, not that my problem is solved.

That's why I posted the purchase info.

And come to think of it, I don't recall receiving a confirmation email either! I would surely have saved such a message!

Waiting on your help please!

Peter Koumoutsakos