Gnutella Forums - Lime Wire 4.10.9 Pro upgrade

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Furby

March 15th, 2006 01:40 AM

Lime Wire 4.10.9 Pro upgrade

The other day I responded to the Lime Wire 4.10.9 Pro upgrade.
I paid $18.88 via American Express (Pay Pal) which went thru.
I received no communication, no receipt, nothing.
I think something went wrong with the upload.
When I tried to get help I was asked for the email I used in the purchase. I put it in, and was told the email was not on their records. (mardebs@xtra.co.nz) is not a valid LimeWire PRO email.
Try again with a different email address HELP!!

wondering why

March 15th, 2006 01:48 AM

Quote:

Please call the number listed next to the purchase on your credit card statement. This will put you in touch with the billing department, who can resolve the issue. We ask that you call because when the purchase hasn't made it into our database, the best way to resolve it is with information about your account that should not be sent around via email or in the forums.

This is advice from MFormal as she is the one to contact when this happens....

Please dont hesitate to let us know if you need more help...;)

Furby

March 15th, 2006 02:06 AM

Lime Wire 4.10.9 Pro upgrade.

Thanks for that. As its 10.55 pm here in NZ, I’ll call Amex in the morning.
I originally purchased Lime Wire over twelve months ago; I used the same email to purchase the latest update. I must have done something wrong
If payment has gone thru, is it possible to get Lime Wire to re upload the latest pro?

Furby

March 15th, 2006 11:10 AM

Just checked with Amex. The payment was made. Is it pos to send update again?

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