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Download/Upload Problems Problems with downloading or uploading files through the Gnutella network.
* Please specify whether the file problem is a Gnutella network shared file OR a Torrent file. *


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Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
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  #1 (permalink)  
Old June 16th, 2006
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Join Date: June 16th, 2006
Posts: 8
ngrty is flying high
Default Slow downloads

all of a sudden i cannot seem to download faster than 6kb i have a 1.5mb cable internet. I have update java im using xp for my os. can someone please help
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  #2 (permalink)  
Old June 16th, 2006
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
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Default

What are your details?

OS(Win XP etc)
LW & Java version (help > about LW & you'll see)
Firewall you're using
Modem/router brand & model
ISP
Connection type (DSL etc)
Where you connect from (home, school etc)
Are you sharing a connection with other computers
Is this your first try with LW

Try downloading a file from here & see what speeds you get
http://www.magnetmix.com/video.shtml

Also try deleting your LW preferences folder (when LW is closed). Instructions here
Fixes for LimeWire
Deleting this folder will mean that you'll have to set things up again within tools > options. If there are any settings you're not sure of, go through & write them down before you delete the folder
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  #3 (permalink)  
Old June 16th, 2006
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Join Date: June 16th, 2006
Posts: 8
ngrty is flying high
Default details

I am using cable internet. i have been using lw for about 1 year or so im at home no other computers on network i tried the link u gave me and got same results. also i deleted the lime wire prefence file and also got same rusults

Last edited by ngrty; June 16th, 2006 at 10:47 PM.
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  #4 (permalink)  
Old June 17th, 2006
foolofthehill's Avatar
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Location: Thailand
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Could you specify your Internet Service Provider (ISP) please ?And also Java version (help > about LW & you'll see), Firewall you're using, Modem/router brand & model...?
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  #5 (permalink)  
Old June 17th, 2006
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Join Date: June 16th, 2006
Posts: 8
ngrty is flying high
Default details

Sorry about that im kinda new
os xp
java 1.5.0_7
lime wire 4.10.3.1
modem teryon tj_715
cable connection
home
no other computer ive been using lime wire for some time now
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  #6 (permalink)  
Old June 17th, 2006
Apprentice
 
Join Date: June 16th, 2006
Posts: 8
ngrty is flying high
Default

cable max internet provider
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  #7 (permalink)  
Old June 17th, 2006
Apprentice
 
Join Date: June 16th, 2006
Posts: 8
ngrty is flying high
Default

my firewall is mcafee but my firewall settings has not been change since i started downloading some time ago
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  #8 (permalink)  
Old June 17th, 2006
foolofthehill's Avatar
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Quote:
Originally Posted by ngrty
cable max internet provider
Is this the AOL Max or does your ISP also have a different name to the one you wrote here???
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  #9 (permalink)  
Old June 17th, 2006
Apprentice
 
Join Date: June 16th, 2006
Posts: 8
ngrty is flying high
Default isp provider

tv max is the name of cable internet. they have a company called ygnition that handles the technical stuff. i also have aol on my machine but aol is not my isp
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  #10 (permalink)  
Old June 17th, 2006
foolofthehill's Avatar
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Join Date: March 24th, 2006
Location: Thailand
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Well, then that might be the answer to your problem:

From: Houston,Harris,TX
Contract was $59 per month
From order to live: about 12 days
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)
: "Hard to say"
: "Poor quality/speeds/reliability/support"
: "IMO: Avoid if humanly possible"

Speed: 1500/1500 (Since connected I have received higher BUT also speeds BELOW dial-up)

Price: $55

Service: Basic internet only (TVMax being the only provider of cable at a very high price)

Setup: 3 days for tech to come out and say I am OK and that I need to call back to get a modem, 12 days for them to send me a modem. (Online in only 6 because I went out and bought one)

Dynamic IP (which has only changed once due to hurricane power outages)

I ordered internet only for my Apt in Houston, TX after speaking with a rep on the phone. I asked the usual questions how long and so forth and 3 days later a tech came out and set up the service. The tech plugged in his reader and said your all done. I replied, "Ugh, don't you provide the modem?" His reply was, "You have to call a rep and ask to get one mailed to you." Considering I spoke with a rep 3 days earlier about getting NEW service and she mentioned nothing about if I need a modem I considered that very unprofessional and bleak. That was the tip of the iceberg so to speak. After day 6 I broke down and bought my own modem. On day 12 their modem finally got to me and I have not even opened the box.

Since being connected I have had very unreliable service. I have done speed tests with speeds LOWER than DIALUP (81kbps!) and those were around 12AM! (And of course no other local network activity). Disconnects are averaging 2 to 3 times a month for around 30-45mins.

I have talked with tech support about very slow download/upload speeds while using bit-torrent to distribute WORK and personal data. Recently they have begun shaping traffic. I have had repeated talks with support about this and each time they DENY what I have confirmed through packet-logging/encryption/tracert. I do not mind the fact they are trying to preserve bandwidth but I would like a choice in the matter. I can, and always have, limited my bandwidth to non-peak hours but they still deny anything is wrong on their end.

It seems this ISP has made their business by forming a type of monopoly with complexes around the area. Signing contracts that force all other competitors out so they have no problems ignoring their own customers.

I will be moving out of a perfectly good apartment because of the lack of a good ISP.

IMO stay away from this ISP at all costs.

To see the full comments of other users, go here:
http://www.dslreports.com/reviews/2599
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