Unable to download, stuck at connecting

Lord of the Rings · #1 (**permalink**) June 27th, 2006

Can you give us a total description of your set up:
1. OS version? (eg: Windows 98)
2. What firewalls you have?
3. How much ram?
4. Hard Disk space available?
5. Connection type? (eg: dialup, broadband, cable, etc.)
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from (home, school, work, etc.)?
8. What version of Limewire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
9. Who is your isp provider (Internet Service Provider)?
10. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
11. Is this a your 1st try at LW or is this a new problem with an experienced user. If experienced, when did this problem appear? (give details)
These details are vital if you want us to find out what your connection/download problem is.
12. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
13. Do this test: Bug Report instructions & sample image Is the result True/False?

tourmaline · #2 (**permalink**) June 27th, 2006

Quote:

Originally Posted by Lord of the Rings

Can you give us a total description of your set up:
1. OS version? (eg: Windows 98) XP Home
2. What firewalls you have? SP2
3. How much ram? unsure
4. Hard Disk space available? Um, over 70%
5. Connection type? (eg: dialup, broadband, cable, etc.) cable
6. Modem & router brand name & model numbers? linksys router
7. Where are you trying to connect from (home, school, work, etc.)? home
8. What version of Limewire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. 4.12.03 lw 1.5.0_07 Java
9. Who is your isp provider (Internet Service Provider)? charter
10. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. two computers on this router
11. Is this a your 1st try at LW or is this a new problem with an experienced user. If experienced, when did this problem appear? (give details) i have a new hd, redownloaded, but have used it before
These details are vital if you want us to find out what your connection/download problem is.
12. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? got your test worked
13. Do this test: Bug Report instructions & sample image Is the result True/False? Received incoming this session: false

responses above

Lord of the Rings · #3 (**permalink**) June 27th, 2006

Quote:

Originally Posted by tourmaline

responses above

The false report means a firewall problem. The problem will either be your softw firewall or the internal NAT firewall on your linksys.
1. Make sure you configured XP firewall to allow LW full access: Firewall configuration instructions (click on link)

2. For setting up UPnP on your Linksys see the UPnP section on this thread: Connection problems? Check here first! (click on link)

tourmaline · #4 (**permalink**) June 27th, 2006

i'm still having no luck. Very strange

Tangerined · #5 (**permalink**) June 27th, 2006

Quote:

Originally Posted by Lord of the Rings

Can you give us a total description of your set up:
1. OS version? (eg: Windows 98)
2. What firewalls you have?
3. How much ram?
4. Hard Disk space available?
5. Connection type? (eg: dialup, broadband, cable, etc.)
6. Modem & router brand name & model numbers?
7. Where are you trying to connect from (home, school, work, etc.)?
8. What version of Limewire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version.
9. Who is your isp provider (Internet Service Provider)?
10. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
11. Is this a your 1st try at LW or is this a new problem with an experienced user. If experienced, when did this problem appear? (give details)
These details are vital if you want us to find out what your connection/download problem is.
12. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there?
13. Do this test: Bug Report instructions & sample image Is the result True/False?

1. OS Version: Windows XP Pro SP2
2. Firewalls: Router and Windows Firewall
3. Ram: 1.5 Gb
4. Harddrive Available: 350+ Gb
5. Internet: 5 Mbit Cable
6. Modem: Motorola CyperSurfer Wave, Router: Linksys WRT54GS v4
7. Trying from home
8. Limewire v4.12.3, Java v1.5.0_07
9. ISP: Shaw Cable
10. Sharing connection with 2 other computers. But like I said my roommate has limewire as well and can download without problems
11. First time with limewire.
12. Test Worked
13. Recieved incoming this session: true

I portwarded the listening port on my router as well as on the windows firewall. My roommate didn't do anything to hers and hers works which i find odd.

I can upload as well but it usually sits at 0 and sometimes goes to 1-4.

Lord of the Rings · #6 (**permalink**) June 27th, 2006

Quote:

Originally Posted by Tangerined

9. ISP: Shaw Cable
10. Sharing connection with 2 other computers. But like I said my roommate has limewire as well and can download without problems
... I can upload as well but it usually sits at 0 and sometimes goes to 1-4.

I might have suggested Shaw since they have been known to take measures against p2p sharing. But since one of you can connect & the other not, I am a little surprised. Perhaps the other person is stealing bandwidth away from you. Have you tried whilst they were "definitely" not using LW? Answers to the other "guessing game" questions will also be of extreme help to finding an answer to your problem.

Tangerined · #7 (**permalink**) June 27th, 2006

Yes I have tried it. My computer is currently the only one on and I am not able to download still.

Myrie · #8 (**permalink**) June 27th, 2006

Same problem here.

Ports already forwarded.

LW was working fine, a minute later, I search for an Audio file that has 90 users, and it just says "Connecting"...

Tried restarting my PC, no luck..

Tangerined · #9 (**permalink**) June 28th, 2006

Ok I think all the files I tried to download was just fakes or something because I kept trying and I finally got 1 that started downloading. Thanks for the help anyways.

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