Sleepless, thanks for the advice but that was the first two things I tried when this problem first occured.Neither one helped at all.The only reason I tried that was because I had a problem with a program a long time ago and the suggestion was to do a clean install one step at a time and see if that corrected the problem after each step.In that case it corrected the problem so that's what I tried first thing when this problem popped up.I even tried doing it using a different administrator but to no avail.I tried a couple of downloads late last night and it seemed to work a slight bit better than it has been for the past few days.I'm just not sure what's going on with it!