1. OS version? xp
2. What firewalls you have? windows firewall
3. How much ram? 1g
4. Hard Disk space available? 44g
5. Connection type? cable
6. Modem & router brand name & model numbers? linksys model. befw11s4
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? house
8. What version of LimeWire (LW) & Java do you have? 4.12.6
9. Who is your ISP provider (Internet Service Provider)? comcast
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? Your test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. NO
12. Is this a your 1st try at LW or is this a new problem with an experienced user. Old Problem, I ususally just revert to an older version but the problem reappears
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface?yes

To save you a little bit of time with dealing with comcast, comcast's basic hi-speed internet allows for a maximum of 4MB in both upload and download speeds. They do not limit p2p applications or put a squeeze on the bandwidth when you're using p2p programs. There is also no monthly limit as to how much you can download or upload. Hopefully this will save you an hour or two in dealing with the fine folks at comcast .. I spent about 2 hours with the tech people on the phone last week while they tried to find answers to those relatively simple questions. Good help is hard to find apparently.