Whats the name of your cable company(Adelphia, Comcast, ect).

Try downloading a file from this site: http://www.magnetmix.com/audio2.shtml
Just click on download and it'll start in LW. See what kind of speeds you get. It should d/load pretty fast. If it only d/loads at 1KB then your isp is probably shaping your bandwidth.

Also do a speed test and see what your speed should be. LW shows speeds in KiloBytes, don't confuse them with Kilobits which are smaller. http://www.t1shopper.com/tools/speedtest/

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