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Download/Upload Problems Problems with downloading or uploading files through the Gnutella network.
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Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
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  #1 (permalink)  
Old March 18th, 2007
Novicius
 
Join Date: March 18th, 2007
Posts: 2
DeadHead_C is flying high
Default "Connecting" but not downloading

Hello,
My system:
Windows XP Pro
512mb ram
Comcast/ Earthlink Cable Internet
Linksys Wireless G Router
Zone Alarm Basic Firewall

Ever since I downloaded the updated Limewire, I click to download a song, but despite the number of seeders, it says connecting, but will not download. I do not think it is a firewall issue, but maybe it is. I have checked, and limewire is allowed under program control? Any way I can get the older version back??
Thanks
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  #2 (permalink)  
Old March 18th, 2007
Novicius
 
Join Date: March 18th, 2007
Location: Maine, USA
Posts: 3
2tall4ya is flying high
Default Connection to the network is very strong.

My system:
Windows XP Home
640 MB of RAM
100 kbps download speed

I was having the same problem with the older version. I updated to the new version yesterday and it is still happening. It's not a network problem, and as deadhead said, the number of seeders doesn't matter. I just attempted a download with 100, and after 'connecting' for 15 minutes, I was told I need more sources. I'm beginning to wonder if it's an issue with a Windows Update. I just got a few automatic updates and Limewire hasn't worked since. My firewall has it as an exception, too. I've already messed with every setting I can think of, any help would be appreciated.
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  #3 (permalink)  
Old March 19th, 2007
mickjapa108's Avatar
Valued Member contributor
 
Join Date: February 2nd, 2006
Location: England
Posts: 1,405
mickjapa108 has a spectacular aura about
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This is to both of you,
if no improvement then please post details if you still need help.

It could be the Licence warning thing.
Just have a look,
Go, Tools/Options/Searching/Basic, it says, "Show Licence Warning"
Un tick the box if you dont want to filter out copyright Files.

This option is enabled at setup, The choice is your decision.
Do a test to see if search resolts improve.
You can reverse this change at any time.
Peace.

System details - help us to help you Please.

Cut n paste these Questions,put your answers in bold text Thank You.

Recently there's been a problem with people not providing enough details about their setup - despite being asked again & again.
So let's make it easy for everyone...the details that we need if we're going to be able to help with complex problems are:

1. what OS version? (eg: Windows 98, XP,OSX, Vista)
2. What firewalls you have ?
3. How much ram ?
4. Hard Disk space available ?
5. Connection type (eg: dialup, broadband, cable, etc.) ?
6. Modem & router brand name & model numbers ?
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.) ?
8. What version,LimeWire & Java,Go to L/W's Help/About L/W, THIS show both LW & Java version.?
9. Who is your ISP provider (Internet Service Provider) ?
10. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ?
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
12. Is this a your 1st try at LW or is this a new problem with an experienced user.?
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ?
14. Have you given full permisions for LimeWire to pass through your Firewall ?
15. XP users, Please state XP firewall on or off.?

These are all contained within the sticky Connection problems? Check here first!
but possibly some people are getting a bit confused or lost when we direct them to this sticky & ask them to provide their details.

This information can be vital
For instance, some ISPs are known for blocking p2p/throttling bandwidth,
some connection devices are known for being unreliable in certain situations.

So please, help us to help you & provide as much info as you can.
If you're new to LW or new to computers & aren't sure how to answer some questions,
or don't know what an ISP or router is - just say so. Nobody's going to yell at you:wink:
Even if you can't answer all the questions in one go...don't worry. Do the best you can & we'll take it from there.
__________________
Peace.
__________________
mickjapa108
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  #4 (permalink)  
Old March 19th, 2007
Novicius
 
Join Date: March 18th, 2007
Posts: 2
DeadHead_C is flying high
Default Get Older Version

I just went to filehippo.com, and downloaded an older version of LimeWire, and it works. I think it is some kind of firewall issue with the new version, or something to do with UPnP.
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  #5 (permalink)  
Old March 19th, 2007
Novicius
 
Join Date: March 18th, 2007
Location: Maine, USA
Posts: 3
2tall4ya is flying high
Default

1. what OS version? (eg: Windows 98, XP,OSX, Vista) XP
2. What firewalls you have ? Windows firewall
3. How much ram ? 640 MB
4. Hard Disk space available ? 25.23 GB
5. Connection type (eg: dialup, broadband, cable, etc.) ?DSL
6. Modem & router brand name & model numbers ?Linksys Wireless router model # WRT54GS / VisionNet modem model # T207ES
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.) ?house
8. What version,LimeWire & Java,Go to L/W's Help/About L/W, THIS show both LW & Java version.?Java 1.5.0_11 / LW 4.12.11
9. Who is your ISP provider (Internet Service Provider) ? local provider, basically verizon
10. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ?The test worked
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.A home network
12. Is this a your 1st try at LW or is this a new problem with an experienced user.?I've been using LW for about a year. It worked up until last week.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ?yes, even after I shut off my firewall
14. Have you given full permisions for LimeWire to pass through your Firewall ?Yes
15. XP users, Please state XP firewall on or off.? On, but LW still doesn't work when I shut off the firewall.


As I said in my other post, LW worked without issues until just recently. Windows updated, and I have not been able to get LW to download since. I'm not sure how this info is supposed to help, since my ISP, router, modem, etc. have not changed and LW was working before.

Last edited by 2tall4ya; March 19th, 2007 at 07:43 PM.
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  #6 (permalink)  
Old March 20th, 2007
mickjapa108's Avatar
Valued Member contributor
 
Join Date: February 2nd, 2006
Location: England
Posts: 1,405
mickjapa108 has a spectacular aura about
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Please work with me
Both of you have not said, (i have tryed the first thing you said) so lets not
skip it, Please answer my first point & then we can continue.

P.S...2tall4ya, You could try deleting XpUpdates,the most resent one first, Restart Comp after each delete,then try L/W each time, make a note of update No's so you can put harmless ones back. this info would be good to have.
Peace.
__________________
mickjapa108

Last edited by mickjapa108; March 20th, 2007 at 03:55 AM.
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  #7 (permalink)  
Old March 20th, 2007
Novicius
 
Join Date: March 18th, 2007
Location: Maine, USA
Posts: 3
2tall4ya is flying high
Default

I tried your suggestion of unchecking the license warning. Mine wasn't checked, so that's not the issue. I deleted the window's updates but that didn't help. I re-downloaded LW just to make sure I wasn't missing any files. That didn't fix it. I downloaded the beta version (4.13.2) of LW. Some things download very slowly, others (even with 100 sources) just say they're connecting and never download.
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  #8 (permalink)  
Old March 20th, 2007
Novicius
 
Join Date: March 20th, 2007
Posts: 1
Matt Stevenson is flying high
Angry Experiencing Same Issue

1. OS version? (eg: Windows 98) Vista
2. What firewalls you have? Norton Protection Center - I have configured it to allow LimeWire all the time
3. How much ram? 2gig
4. Hard Disk space available? 500gig
5. Connection type? (eg: dialup, broadband, cable, etc.) cable
6. Modem & router brand name & model numbers? Webstar DPC2100
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? house
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. 4.12.11 Java 1.6.0
9. Who is your ISP provider (Internet Service Provider)? Brighthouse
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? It says "Your test worked!"
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. NO
12. Is this a your 1st try at LW or is this a new problem with an experienced user. New problem that started when I downloaded he lastest version after moving to a computer with VISTA.
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? No brick, have turbo charged connection.

I can search for files just fine, when I try to download one, the status says 'connecting', then eventually 'need more sources'. This happens for files that show over 100 sources. My connection is a 'Turbo Charged Connection'. The first day I had LimeWire on the Vista computer, it was an older version, which worked fine. I paid to upgrade to the latest version and that is when this issue began. Is this an issue with the lastest verison? If so, should I get a previous version?
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  #9 (permalink)  
Old March 20th, 2007
6_pac's Avatar
Psst...over here!
 
Join Date: April 5th, 2005
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Posts: 3,223
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Default

Hi Matt Stevenson,

Sounds like your setup is good, but your running into the problem of fake files that are on the network. Try d/loading a file from here: http://www.magnetmix.com/audio2.shtml. These are guaranteed to be good. If they go to need more sources, right click the file and click find more sources. The file should start d/loading shortly. This will show that your connection is good and you can d/load files.

More info on fake files: Recognising Fake files, also this post by LOTR: http://www.gnutellaforums.com/showthread.php?t=63993.

Check files with Bitzi Web Lookup before downloading. It'll help you sort out if it's a good file or not. While on the Bitzi site, search for the file there and use the magnet link to launch the file in limewire. Then search for it again in LW. Sometimes that'll help you find the good files.
Also preview the file when it gets to 10% to check that it's what the title says.

See this thread for tips on searching and downloading files. How to find music(same principles apply to movies).
__________________
If it ain't broke, fix it till it is!
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  #10 (permalink)  
Old March 22nd, 2007
mickjapa108's Avatar
Valued Member contributor
 
Join Date: February 2nd, 2006
Location: England
Posts: 1,405
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Hi 2Tall4ya.

When you upgrade or reinstall L/W, it can setup with different port numbers
so you may need to check L/W port No's are reading same or use this link
to port forward your router, it will open on your page.
Don't forget static ip
http://portforward.com/english/route...T54GSindex.htm
Peace.
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mickjapa108
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