1. what OS version? Windows XP
2. What firewalls you have ? Windows
3. How much ram ? sorry don't know
4. Hard Disk space available ? 85%
5. Connection type ? cabe
6. Modem & router brand name & model numbers ?RCA provided by cable co.
7. Where are you trying to connect from ?home
8. What version,LimeWire & Java,Go to L/W's Help/About L/W, THIS show both LW & Java version.?LimeWire 4.12.11
9. Who is your ISP provider (Internet Service Provider) ? Cogeco Cable
10. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ?
Your test worked!

11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
Yes, I have a router connecting my computer to the family one. They have Limewire and it works fine and
their computer is Windows 98
12. Is this a your 1st try at LW or is this a new problem with an experienced user.? new problem
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? yes
14. Have you given full permisions for LimeWire to pass through your Firewall ? yes
15. XP users, Please state XP firewall on or off.? on