1. what OS version? Windows XP and MAC OS X (2 computers)
2. What firewalls you have? AVG 75 Free Edition, none on the mac
3. How much ram? i dont know:S a lot on the mac
4. Hard Disk space available? not much on the PC, alot on the mac
5. Connection type (eg: dialup, broadband, cable, etc.) ? cable for both
6. Modem & router brand name & model numbers ? Siemens speedstream 6520
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.) ? house
8. What version,LimeWire & Java,Go to L/W's Help/About L/W, THIS show both LW & Java version.? limewire 4.12
9. Who is your ISP provider (Internet Service Provider) ? mts
10. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ? it says your test worked
11. Are you sharing the connection with other computers or p2p sharing programs? yes as i said they are connected by router and limewire doesnt work on either of them (one is a dell, one is a new imac)
12. Is this a your 1st try at LW or is this a new problem with an experienced user.? new problem
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ? yes
14. Have you given full permisions for LimeWire to pass through your Firewall ? yes? its never been a problem before so is that a yes? because the mac doesnt even have a firewall (unless its built in)
15. XP users, Please state XP firewall on or off.? off?