Astounding Statement By Isp!
 

:eek: After several weeks when my ISP Eastlink.ca tech support phone people said they just couldn't understand why I was only getting 3KILOBYTES p/sec UPload on P2P, I switched to a higher ($30 more) 5Mbit connection. UPload speed stayed exactly the same at 3KB..what!
After posting (Major Upload Problem) with you first learned about ISP shaping/bandwidth throttling in great reply by 6 Pac. With this new info, spoke to tech supervisor, who admitted they do throttle your P2P UPloads at peak times, but nothing nearly as harsh as my immoveable 3KB Up. He then stated flatly there had to be something wrong with my computer, which runs XP Pro at 1400MHz, and suggested I try network in Safe Mode and further try a recent model laptop on my connection. Same old, same old, 3KB up. Left message for senior executive tech to call me...he did. In a short, aggressive, polite manner, he said,"We only provide download service, and you have no guarantees about uploading". At that point I would have chewed STEEL BITSnBITES after spending countless hours fruitlessly chasing the problem because of their mendacity and evasion, even upgrading my connection to the tune of $30 a month extra. I understand that some reasonable ISP throttling of P2P is necessary, but their evasiveness and refusing to tell a client the true reason was INEXCUSABLE! Anyone else with similar suspicious problems, PLEASE post reply.
Thanks, caseybob

My ISP won't allow me to open a port to run a different P2p program, one because my tech support doesn't know how!

Caseybob

Your problem is not unique, in fact the senario you just relayed is happening all over the world and, surprise, surprise, happened to me as well.

In my case, my ISP (at the time) would not answer any questions about bandwidth shaping but still expected me, as an avid P2P user, to pay the same high premium rates they charged before they started to throttle P2P usage.

I believe the powers that be (the record and film industry representatives) are trying to kill off the P2P network by applying behind the scene pressure to ISPs. You see, these fat cats want to protect their profit margins by declaring this "undeclared war" and they will use any means at their disposal, including seeding the network with fake files, viruses and worms.


Shark Chum

Thanks Shark Chum: Not new to computers but am to P2P as you can see from my post. I think your reply is on the money and although P2P throttling running rampant already, think music industry would love to eliminate it entirely. So its going to get worse. Regards, caseybob

I just finsihed another 'session' with my ISP. Several years ago they turned on the packet shaping features of the CISCO NBAR routers they were using, and then later tried using a SANDVINE hardware/software bandwidth control .

Both cases disrupted uploads (not just throttled, as the screenshots of the upload statistics showed), and took quite a while to resolve. Search my username for SANDVINE for more of the details.

The help desk people were unaware what the internet admins were doing. In fact, the guys were ready to order my cable dug up and replaced.

The solution, once other members of this forum helped identify the problem, was to sign up for a free trial with the competing telco. I was thus able to show screenshots of the uploads being disrupted by the cableco, but flowing smoothly through the telco.

Bottom line? The help desk had the internet admins exempt my IP from the packet shaping. This is a problem for the internet admins, since if my IP changes or their system needs rebooting, they are reluctant to manually configure my IP. Each time I've needed the change (about 4 times, IIRC), it's taken a weekend to get back to uploads.

However, I've been with them for well over a decade, and they are a co-op which I support, so I continue to work with them. Plus, it's been fun trying out the competition for free ;)

Can you supply these details, we might be able to help you tp Port Forward...
System details - help us to help you