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-   -   Cant download with new laptop (https://www.gnutellaforums.com/download-upload-problems/71259-cant-download-new-laptop.html)

danny_california June 9th, 2007 07:30 AM

Cant download with new laptop
 
Hi guys new here, Ive been browsing looking for a similar problem to mine, but havnt found anything.
I've just recently got a new laptop with vista, and I havnt used limewire sucessfully on it once. The connections all look right (they look the same as they did on my old laptop) and searching is not a problem. Only when I click on the files for downloading, they just sit in the tray saying queued. Ive never had a download actually start, and ive tried it with numerous files on several different occasions. I'm not the most advanced, tech proficient person in the world, but I do know a reasonalble amount lol
Dunno what info you would need to help fix the problem but heres what I can think of:
Packard Bell easynote
Windows Vista home (not the basic one)
intel core duo
built in wifi
bt broadband service
norton anti virus and firewall

Thats about it, if you need more, I'll try and get it for you.
Cheers:laugh_2:

mickjapa108 June 9th, 2007 09:25 AM

System details - help us to help you Please.

Recently there's been a problem with people not providing enough details about their setup - despite being asked again & again.
So let's make it easy for everyone...the details that we need if we're going to be able to help with complex problems are:

Cut n paste Just these Questions,put your answers in bold text Thank You.

1. what OS version (eg: Windows 98, XP,OSX, Vista) ?
2. What firewalls you have ?
3. How much ram ?
4. Hard Disk space available ?
5. Connection type (eg: dialup, broadband, cable, etc.) ?
6.Modem what brand name & model numbers ?
7.Router brand name & model numbers ?
8. Where are you trying to connect from (house, apartment complex, school, student accommodation, work, etc.) ?
9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.?
10. Who is your ISP provider (Internet Service Provider) ?
11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ?
12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
13. Is this your 1st try at LW, or is this a new problem with an experienced user.?
14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ?
15. Have you given full permissions for LimeWire to pass through your Firewall ?
16. XP users, Please state XP firewall on or off.?
17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ?
If Windows Updates are not seen, Tick the box at top of page, (show updates)
18. Are you using Manual Port faward in LimeWire OR UPnP ?
You can check HERE, IN LimeWire Go, Tools/options/advanced/firewall Config

This information can be vital
For instance, some ISPs are known for blocking p2p/throttling bandwidth,
some connection devices are known for being unreliable in certain situations.

So please, help us to help you & provide as much info as you can.
If you're new to LW or new to computers & aren't sure how to answer some questions,
or don't know what an ISP or router is - just say so. Nobody's going to yell at you:wink:
Even if you can't answer all the questions in one go...don't worry. Do the best you can & we'll take it from there.
__________________
Peace.

danny_california June 9th, 2007 12:15 PM

Thanks for that bud

1. what OS version (eg: Windows 98, XP,OSX, Vista) ?
Windows Vista Home Preimum
2. What firewalls you have ?
Norton and windows, but windows is off
3. How much ram ?
1GB
4. Hard Disk space available ?
75.9GB
5. Connection type (eg: dialup, broadband, cable, etc.) ?
Broadband
6.Modem what brand name & model numbers ?
BT wireless network 1250
7.Router brand name & model numbers ?
Umm same as above I guess
8. Where are you trying to connect from (house, apartment complex,
school, student accommodation, work, etc.) ?
House
9. What version,LimeWire & Java, are you using. Go to L/W's Help/About L/W, THIS show both LW & Java version.?
LW 4.12.11, Java 1.5.0_03
10. Who is your ISP provider (Internet Service Provider) ?
BT
11. Do this test click here: http://www3.limewire.com:6346/ should say 'Your test worked!. What happens ?
It did
12. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up.
No
13. Is this your 1st try at LW, or is this a new problem with an experienced user.?
Experienced user
14. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface ?
Yes
15. Have you given full permissions for LimeWire to pass through your Firewall ?
Yes
16. XP users, Please state XP firewall on or off.?
N/A but vista's is off
17. In Start & remove Programs, Is this update Installed, "Security Update for Windows XP (KB931261)" ?
If Windows Updates are not seen, Tick the box at top of page, (show updates)
N/A
18. Are you using Manual Port faward in LimeWire OR UPnP ?
UPnP

danny_california June 9th, 2007 01:13 PM

I should probably mention aswell that the only thing thats changed since I was last able to use limewire is the computer. The house network is the same, I just connect to it with the new laptop.

mickjapa108 June 9th, 2007 11:55 PM

danny_california Hi.

Lets see what we can do.
Click on This Blue Link, It will open on the page you need to Configure the BT wireless network 1250.For use with limewire.
PortForward.com - Free Help Setting up Your Router or Firewall

Configure Norton.
Port Forwarding for the Norton Internet Security 2007
If you feel that your Norton isn't configured properly with Limewire,
Click on this Blue link...it will help you Configure it.
Port Forwarding for the Norton Internet Security 2007

Update your java its a little out of date.
Now! Use this Blue Link to get "Java Runtime Environment (JRE) 5.0 Update 12" Use the off line installer, NOT the (recommended) one, 4th one down.
Java SE Downloads - Previous Release - JDK 5
When Download is completed.
Disconnect from internet, close ALL apps n reinstall java.

If you need help, Shout, If it fixed your problem or not, Feedback helps others.
Peace.

danny_california June 10th, 2007 04:14 AM

Cheers, did all that but still the same problem. Any file I click to download instantly says Queued and never does anything else. Very confused... :confused:

Remoc June 10th, 2007 04:30 AM

Danny, Try this Go to Tools > Options > Downloads > Max Dn/Ld. If it is at 0 then change to like 5. Hope this helps

danny_california June 10th, 2007 06:41 AM

Ah didnt think of that lol I'll give it a shot now. :cool:

danny_california June 10th, 2007 06:44 AM

HAHA THE MANS A GENIUS! lol thanks a million dude, worked a treat! Well happy, noice one!:xirokrotima:


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