well thanks i don't understand what u mean it the last part about if it doesn't work though. could u please explain again cause under tools i don't have options then the player thing

What OS are you using??
Are you missing the options or is the player part missing from your options? Have you changed skins from the default skin to something else? If so, go back to the default skin & see if that changes things.

If changing skins doesn't help, delete the preferences folder like I told you in my first post. Click on the blue 'Fixes for LW' link in my post...you'll find more info & screenshots to help you find the folder. Remember that it's a hidden folder, so you'll need to show hidden files & folders to be able to see it.

thanks u are so awesome! it was cause i didn't know what u ment by options but u saved my life thanks!