Downloading Limewire Pro
 

I'm curious to see if anyone out there has had this problem. I had Limewire Basic, and decided to upgrade to Pro. After I put in my email address, the screen comes up for me to choose my operating system, which is Windows XP. When I choose this I get the following message:

File Download - Security Warning
Name: LimeWire Win.1.2 DOD 17.efw
Type: UmxAttachmentFile, 6.99MB

I follow the instructions and nothing happens! I went so far as to uninstalling my basic version of Limewire and starting over by trying to download the Pro version. Still nothing! But if I choose to download Limewire Basic, I have no problems at all. I just don't understand why I can easily download the Basic version, but not the Pro version, for which I paid for.

Sytem Info:
OS: Windows_XP_home_edition

LW VERSION: 4.18.8

CONNECTION: CABLE

JAVA VERSION: I_dont_know

Any help would be greatly appreciated.

Do you Perhaps have CA Antivirus Software Installed ??
If so, Try disabling the CA Firewall. D/L LW Pro and then Enable the Firewall.
Hope this Helps. :)

Downloading Limewire Pro
 

Thanks Remoc! You were right! I do have CA Antivirus, and I disabled my firewall and was able to Download Limewire Pro without any problems. I'm glad it was a simple fix, once again thanks. :)

i tryed disabling my pop up blocker and my mcafee siteadvisor and still nothing for me, i try to dowload pro which i bought and choose the qindows xp one and nothing happens either push run and then it goes through and disappears, help me please.

What happens if you save the file, rather than running it?

Try clearing your browser cache, or try using a different browser. Does that help?

nope
 

sorry it didn work

can u help me out please, i have the same problem with my computer and have mcafee

Downloading Lime Pro
 

Although I have CA Security, what worked for me was to disable the firewall completely, download Limewire Pro, and enable the firewall again. Give it a try, I hope it works for you.

Had to redo download - I'm unrecognised!
 

So there I was - I'd handed over the cash for Limeware PRO, feeling sure the extra service support was just what I needed. Yep, it was - but although I managed to download I couldn't play any music. I saw the Firewall sign was there so disabled my McAfee firewall. Still no good - the firewall sign remained.

OK, so let's head for plan B - uninstall everything Limeware and then turn off to then redownload. Did all that, then found that I had to put in again my email address. No good, never heard of me... 'Who are you?? Try another email address!' Fine, but I don't have one. :bangh:

And yet, oddly enough I had at least 3 emails concerned with my recent and now, it seems, useless, purchase. Still, it passses an hour or two, I suppose...

Good luck everyone - I'm sure a fair few of you will need it!

And any advice from the Tech Support people (who I emailed - still no response) will be most welcome

For starters, none of the helpers here work for LW. We're volunteers who help out in our spare time... so you won't get a reply from LW's tech support here;)

When did you download Pro & did you download from Lime Wire » Download LimeWire

Do you have your CC statement for that time? Who appears as the vendor for your Pro payment? If you don't have your CC statement, did you get a receipt after buying Pro? If so, who is the receipt from?

After you buy Pro from the official site, you should recieve an email from LW with a link to your Pro personal download page. Do you have that email?
If you paid the official site for Pro, I don't know why you would get at least 3 emails about your purchase. Check your emails & tell us who those emails were sent by.

Where did you send your tech support email (which address)?

Which Pro did you buy (6 months worth of free updates & support for $21.95, 12 months of free updates & support for $34.95 or the one-off payment of $13.95 which has no free updates & no support)??