
July 10th, 2010
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Valued Member | | Join Date: May 30th, 2004 Location: United Kingdom
Posts: 2,866
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Ofcom Blackhorse 70V (& PF)
In the UK we have a regulatory body, that governs all telecom company activities, called OFCOM. However, OFCOM will not deal with individual complaints, instead they will refer you to an Alternative Dispute Resolution Scheme (ADR).
OFCOM will use your complaints to identify trends, i.e. telecoms dodgy dealings, but for the individuals in the UK with a grievance the only direct hope is long drawn out arbitration process.
UK Bob |