i have been trying now for three or four days to download music from your site and i have not been able to do so... could someone tell me how to get the music i want or can you at least tell me what i need to do to make sure i do get all the music it is i like... this is the only bad part about your service there is not anyone on live to help at any time... so please send me a reply so i will be able to find out more.