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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
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The Rules

1. Warez, copyright violation, or any other illegal activity may NOT be linked or expressed in any form. Topics discussing techniques for violating these laws and messages containing locations of web sites or other servers hosting illegal content will be silently removed. Multiple offenses will result in consequences. File names are not required to discuss your issues. If filenames are copyright then do not belong on these forums & will be edited out or post removed. Picture sample attachments in posts must not include copyright infringement.

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6. Remember to post in the correct forum. Take your time to look at other threads and see where your post will go. If your post is placed in the wrong forum it will be moved by a moderator. There are specific Gnutella Client sections for LimeWire, Phex, FrostWire, BearShare, Gnucleus, Morpheus, and many more. Please choose the correct section for your problem.

7. If you see a post in the wrong forum or in violation of the House Rules, please contact a moderator via Private Message or the "Report this post to a moderator" link at the bottom of every post. Please do not respond directly to the member - a moderator will do what is required.

8. Any impersonation of a forum member in any mode of communication is strictly prohibited and will result in banning.

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10. Posts should have descriptive topics. Vague titles such as "Help!", "Why?", and the like may not get enough attention to the contents.

11. Do not divulge anyone's personal information in the forum, not even your own. This includes e-mail addresses, IP addresses, age, house address, and any other distinguishing information. Don´t use eMail addresses in your nick. Reiterating, do not post your email address in posts. This is for your own protection.

12. Signatures may be used as long as they are not offensive or sexually explicit or used for commercial advertising. Commercial weblinks cannot be used under any circumstances and will result in an immediate ban.

13. Dual accounts are not allowed. Cannot explain this more simply. Attempts to set up dual accounts will most likely result in a banning of all forum accounts.

14. Video links may only be posted after you have a tally of two forum posts. Video link posting with less than a 2 post tally are considered as spam. Video link posting with less than a 2 post tally are considered as spam.

15. Failure to show that you have read the forum rules may result in forum rules breach infraction points or warnings awarded against you which may later total up to an automatic temporary or permanent ban. Supplying system details is a prerequisite in most cases, particularly with connection or installation issues.

Violation of any of these rules will bring consequences, determined on a case-by-case basis.


Thank You! Thanks for taking the time to read these forum guidelines. We hope your visit is helpful and mutually beneficial to the entire community.


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  #1 (permalink)  
Old March 25th, 2007
Apprentice
 
Join Date: March 25th, 2007
Posts: 6
userbear is flying high
Default [Résolu] limewire se déconnecte et coupe internet

Bonsoir à toutes et à tous.
je trouve génial que vous ayez pensé à un forum comme celui là.

alors voila mon problème.
depuis quelques jours, limewire se déconnecte et dans le m^me temps bloque ma connexion internet.

en fait, je télécharge correctement pendant 5-6 minutes puis sans savoir pourquoi mes téléchargements tombent à 0, limewire est déconnecté, plus de recherches possibles, et en plus, je suis obligé de relancer mon PC pour avoi accés à internet.

Sur plusieurs forumsn j'ai vu plusieurs causes possibles, mais j'aimerais savoir comment tester tout cela :
les causes possibles:
anti virus / pare-feu
problème du logiciel
pare-feu intégré sur le modem
ouverture des ports...

je précise que j'ai la version pro 4.12 et que là, je suis complètement perudu.

Un grand merci à vous tous
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  #2 (permalink)  
Old March 27th, 2007
et voilà's Avatar
+Modérateur à ses heures+
 
Join Date: July 26th, 2002
Location: Le Québec
Posts: 2,904
et voilà is a great assister to others; your light through the dark tunnel
Default

Salut userbear, est-ce que c'est via une connexion sans fil ou avec câble ethernet? Je crois que c'est soit le routeur ou soit le modem qui déraille devant trop de traffic réseau venant de ton ordi. Une des solutions serait de mettre à jour le firmware de ton routeur et/ou de ton modem. Si tu as une carte sans fil sur ton ordi, peut-être mettre à jour le pilote aiderait.

Ciao
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  #3 (permalink)  
Old March 27th, 2007
Apprentice
 
Join Date: March 25th, 2007
Posts: 6
userbear is flying high
Default

merci et voila pour ta réponse.

Je suis connecté via ethernet avec un modem.
dans ce cas là, que doit-je faire et surtout comment faire ?

dois-je me renseigner auprès de mon FAI pour savoir s'ils ont instauré un quota ?

merci de ton aide.
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  #4 (permalink)  
Old March 27th, 2007
et voilà's Avatar
+Modérateur à ses heures+
 
Join Date: July 26th, 2002
Location: Le Québec
Posts: 2,904
et voilà is a great assister to others; your light through the dark tunnel
Default

Ce n'est pas un quota, si tu me dis que tu dois redémarrer ton ordi, je crois que le problème est sans doute ta carte réseau qui ne peut gérer trop de requêtes. Si tu connais le nom de ta carte, essaie de rechercher de nouveaux pilotes sur le site de la compagnie. Si tes pilotes sont à jour, il est possible que ta carte réseau soit de mauvaise qualité ou défectueuse. À ce moment là, il te faudra soit la changer ou vivre avec, c'est à dire garder le nombre de téléchargements simultanés très bas.

Ciao
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  #5 (permalink)  
Old March 28th, 2007
Apprentice
 
Join Date: March 25th, 2007
Posts: 6
userbear is flying high
Default

merci et Voila pour ton acharnement à faire comprendre aux néophytes les bases de LW.

Alors, en fait, effectivement, lorsque je met que trois ou quatres fichiers à télécharger, limewire fonctionne à merveille avec des taux de transferts allant de 50 à envron 100.
par contre dès que j'enclenche plus de 5 fichiers, là ça se complique et tout plante.
donc il est très probable que cela provienne de la masse du traffic.
Mon modem étant tout neuf, il me reste la carte réseau. Aurait tu une marque à me conseiller afin d'éviter ce genre dedésagrément.

Cel peut-il venir du cable Ethernet (défectueux ou de mauvaise qualité) ?

merci de ta patience et de tes réponses.
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  #6 (permalink)  
Old March 29th, 2007
et voilà's Avatar
+Modérateur à ses heures+
 
Join Date: July 26th, 2002
Location: Le Québec
Posts: 2,904
et voilà is a great assister to others; your light through the dark tunnel
Default

Si tes fils ethernet étaient de mauvaises qualité, ta carte réseau saurait compenser pour limiter les transferts. Je crois tout simplement que ta carte réseau est de mauvaise qualité et que tu devras soit faire avec (mettre à jour ses pilotes quand il y en aura de nouveaux) ou la changer.

Bonne chance
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  #7 (permalink)  
Old March 29th, 2007
Apprentice
 
Join Date: March 25th, 2007
Posts: 6
userbear is flying high
Default

ok merci Et Voilà pour ta précieuse aide.
je pars donc sur la carte réseau.

merci pour tes conseils et pour ton savoir en gnutella.

je voudrais mettre ce problème en "résolu" mais je ne sais pas du tout comment on fait.
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  #8 (permalink)  
Old March 30th, 2007
et voilà's Avatar
+Modérateur à ses heures+
 
Join Date: July 26th, 2002
Location: Le Québec
Posts: 2,904
et voilà is a great assister to others; your light through the dark tunnel
Default

Ça fait plaisir. Pour le Résolu, c'est ma job et je viens de l'ajouter

Ciao
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  #9 (permalink)  
Old March 31st, 2007
Apprentice
 
Join Date: March 25th, 2007
Posts: 6
userbear is flying high
Talking

Suite à tes précieuse Infos, j'ai changé ma carte et tout est nickel, ça marche comme avant.

merci pour ton aide Et Voila.
j'espère que tu resteras longtemps car il fort probable que je refasse apple à tes services.

merci merci merci merci
et à toi.
t'es comme ça
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