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Wolfcelt007 June 12th, 2012 10:01 AM

Can not connect have tryed everything!
I have tryed everything I can think of any I'm pretty sure everything on the help.

Im running on Windows 7 Through a Siemens 4100b router and Belkin N150. Even without router I can not connect. Tryed running java.exe and frostwire as admin from main account unless I gotta do something else. Have turned UAC off. Turned firewalls off. Did the clean install from here and the connection fix which just zipped files no idea where to put them. Do not know how to delete the preferences if that makes a difference. Im running on DSL it never happened to me in Vista but Win7 seems to...not like Frostwire or Phex. o.O Anything I can do people!? :sos:

birdy June 12th, 2012 10:10 PM

Which version of FW are you using?

Which version of Java are you using?

If you're using Java 7, try using a version of Java 6 instead. Click on the link here for more info. Even though it's referring to LimeWire, you can still use the download link for Java 6 & use the instructions for making Java 6 your default version:

When using the connection fix, try this:

Download the FrostWire Gnutella file, save the file.
2. Double click on the file that you've saved & extract it with an archive utility such as WinRar, 7zip, WinZip.
3. Close FW & make sure that it's not running by checking in Task Manager. If a FW process is running, end the process.
4. Run the Connection Fix installer by double clicking on the icon. Click 'Finish' once installation is complete.
5. Restart FW.

Then leave FW running for 5 to 10 mins - sometimes connection takes a little time.

For deleting the FW preferences folder...
1. Close FW & make sure that it's closed by checking in Task Manager (if there's a FW process running - end the process).

2. Click on the Start button & then type %appdata% into the search text field. You should then see a folder named FrostWire - that's your preferences folder. Delete that folder. When you delete the prefs folder, FW must be closed... otherwise things won't work.

3. Restart FW.

Deleting your prefs folder will change all of your settings within FW's Tools > Options. So if you're not sure what all of your settings are, you should look through FW's Tools > Options & note down what things are before you delete the prefs folder, so that you can re-set them later.

Let us know if you're still having probs after trying these things :)

Wolfcelt007 June 13th, 2012 09:21 AM

FW Version 4.21.9
Java 6

Did all these steps EXCEPT the connect file when I extract it says that this file can not be encrypted. I tell it to go ahead and I get 2 files MAC_OSx or whatever and The Windows one but it has a file that leads to contents and then to some other stuff. Theres not an .exe or anything to run. Advice?

Lord of the Rings June 13th, 2012 10:36 AM

Sounds like you downloaded the wrong one.
Choose the one that is called FrostWire Windows ConnectFix June from view folder: FrostWire Connect Fixes -
I presumed most people would guess the OSX one is for Mac users only. I renamed the Windows one from FrostWire Gnutella ConnectFix June I've double-checked and the one named above is the Windows one. AFAIK it should be 64-bit Windows 7 compatible. I've run it on my Windows 7.

On Windows, the MacOSX connection fix will look like a folder and inside is another folder called Contents. This is how most MacOSX applications are designed, so it includes most of the support files within the program package instead of them being installed all over the system like on Windows. To uninstall programs on MacOSX is often as simple as trashing the program package. But on MacOSX it looks like a file not a folder.

Wolfcelt007 June 13th, 2012 01:20 PM

YAY! Success. Thank you so much for your help!!!:yahoo:

Wolfcelt007 June 15th, 2012 09:59 AM

Another issue has popped up though!!! I can connect but...all my searches find nothing.

Lord of the Rings June 15th, 2012 10:26 AM

Try Birdy's advice here which has some off-shoot links. The principles are the same.

My search results yesterday were not good, but the program was not on for that long. Today seems much better.

cootmaster July 3rd, 2012 03:33 PM

your welcome to join #support
Myself a Helper or others can help you
also when there make sure u have NEWEST VERSION
and READ the guide by typing :?guide in the room

for 4x
type ?connect or ?gnutella
and the bot show u how to fix your connection issues

Sleepless July 3rd, 2012 05:30 PM


Originally Posted by cootmaster (Post 368801)
your welcome to join #support
Myself a Helper or others can help you
also when there make sure u have NEWEST VERSION
and READ the guide by typing :?guide in the room

Why do you keep trying to push users from Gnutella to BitTorrent only?

If they are going to use BitTorrent, then why not pick Vuze, uTorrent, Deluge, Halite, Transmission etc., which have been developed solely for the BitTorrent protocol for years, rather than the FrostWire attempt at doing BitTorrent?

The user above is asking for help with v.4 with Gnutella support included so you can't help him. Also what is a "Helper"? Is that something like self proclaimed v.5 only support people that aren't real staff?

Looking at the Frostwire site it even offers the old versions, so there must be demand for them. Why the policy to refuse to help those people?

cootmaster July 4th, 2012 09:50 AM

im NOT
1 4X HAD Gnutella 5 DOESN'T 4 is not working anymore
and connections dont work well and 4 has spam
2 THIS is FROSTWIRE THREAD so if user cant use frost all im doing is explaining is HOW to connect and download w 5 thats all
yes im a % +h hop (help operator) in the room on the staff on IRC

we not refusing help ANYONE
if ppl wish use 5 or upgrade we have many guides and guide videos
if ppl want use 4 thats good too we have fixes listed in the support room

regarding pushing from Gnutella the staff and I have NOTHING to do w that
its the developers decision , it was removed because of spam fake files and bad connections

my job is to help moderate the support room, keep room safe, help w Q A
if they wish use a different client thats fine

if he wishes to use 4
all he has do is come to #support
and type ?gnutella or ?connect
and our friendly bots will explain how to fix 4
as well as make sure he uses 4.21.8
and updated java
i dont have frost on the computer anyway

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