help please...??
 

for the past 3 days i have not been able to get xolox to connect..have been getting the same application error message as follows, each time i go to close xolox..."Exception EAccess Violation in module XOLOX EXE at 0004F41F. Access violation at address 0044F41F in module XOLOX EXE. Read of address FFFFFFFF"... we have uninstalled xolox, been to regedit to delete the registry key and then installed xolox 1.41, build 516...any help with solving this would be GREATLY appreciated, but, please be aware, i am a 'puter dumbass, so try not to get too technical on me...:confused: .......thanks ! ! ! ! ... *g*