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Support Forums

Before you post to one of the specific Client Help and Support Conferences in Gnutella Client Forums please look through other threads and Stickies that may answer your questions. Most problems are not new. The Search function is most useful. Also the red Stickies have answers to the most commonly asked questions. (over 90 percent).
If your problem is not resolved by a search of the forums, please take the next step and post in the appropriate forum. There are many members who will be glad to help.
If you are new to the world of file sharing please do not be shy! Everyone was ‘new’ when they first started.

When posting, please include details for:
Your Operating System ....... Your version of your Gnutella Client (* this is important for helping solve problems) ....... Your Internet connection (56K, Cable, DSL) ....... The exact error message, if one pops up
Any other relevant information that you think may help ....... Try to make your post descriptive, specific, and clear so members can quickly and efficiently help you. To aid helpers in solving download/upload problems, LimeWire and Frostwire users must specify whether they are downloading a torrent file or a file from the Gnutella network.
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  #1 (permalink)  
Old September 7th, 2002
rogermhsu
Guest
 
Posts: n/a
Default Limewire & Jaguar Hard Crashes

I installed Jaguar (10.2) shortly after it was released and was very impressed with how much it improved Limewire's performance. Limewire was much more responsive!

Unfortunately, since yesterday, I suddenly started having serious crashes when running Limewire. The app will launch, but after running anywhere from 1-10 minutes, it will crash and crash hard. The entire system freezes up, I cannot force quit, and the only alternative is a hard power off and reboot of the system. Sometimes I still have my mouse pointer, but I can't click on anything. Sometimes I can start searches and even initiate downloads, but then things will lock up after a while. This is very repeatable - I've had this happen over five times since last night.

The last time I was able to run Limewire successfully was around Sept. 02 or so and I have not installed any new software since then. I have no idea what might be causing this. I ran Norton Antivirus and it came up empty. I've even downloaded the Limewire installer again and installed everything from scratch. The crashes occur even if I'm not running any other app. Here's my system:

PowerMac G4 400 AGP (stock except for extra RAM and an additional internal hard drive)
448 MB RAM
OS X 10.2
Limewire 2.5

Any ideas out there? Thanks in advance!

Roger
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  #2 (permalink)  
Old September 18th, 2002
rogermhsu
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Posts: n/a
Unhappy

In an attempt to fix this problem, I took drastic action. I installed a new 40 GB hard drive as my startup disk (which I had been planning to do anyway) and reinstalled OS X 10.2 from scratch. Today, the 10.2.1 update came out so I installed that. I then downloaded and installed the latest Limewire, version 2.6, today.

Fresh new hard drive, fresh install of the latest OS X, and a fresh install of the latest Limewire. If anything was going to fix this problem, this surely would, right? Wrong. The same thing happens. Limewire launches and runs for a bit and then hard crashes as described above.

This time, I was actually able to download a few items and Limewire ran for over an hour before crashing. One peculiar thing I noticed is that when I look at items that are being uploaded, many items are being uploaded at 0 KB/s. Even after I "kill" those uploads, new ones appear at 0 KB/s. I wonder if this is a symptom of the problems I'm having.

What's going on here? Is anyone else having this problem? Help!!!

Roger
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  #3 (permalink)  
Old September 19th, 2002
Unregistered
Guest
 
Posts: n/a
Default

I had a similar problem, i noticed it usually only happened when it tried to make my computer an ultrapeer,
i checked the disable ultrapeer capabilities in the preferences (under speed i think) and that fixed the problem
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  #4 (permalink)  
Old September 19th, 2002
Connoisseur
 
Join Date: December 14th, 2001
Location: Galaxy 9
Posts: 469
efield is flying high
Default

From your problems LimeWire can't seem to handle a lot of open network connections, which being an ultrapeer or having uploads stall at 0 KB/s would do.
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  #5 (permalink)  
Old September 20th, 2002
rogermhsu
Guest
 
Posts: n/a
Default

Thanks guys! That totally was the problem! Well, not totally, but I've been able to solve the problem.

I disabled the Ultrapeer capability and Limewire ran great for several hours while I used the computer. I then left for about two hours or so, came back, and my screen saver had filled the screen but was frozen. A hard restart was the only recourse. I remember reading stuff about OS X having various issues with sleep and screen savers so I went and turned those off. Limewire's been running great since! Thanks for the help!

Roger
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  #6 (permalink)  
Old September 21st, 2002
Unregistered
Guest
 
Posts: n/a
Default

i posted my complaint of the same problem in another thread...

I'm running an iMac with 10.2 (will get 10.2.1 in a few minutes) everything's stock except for extra RAM. My machine's completely stable except for limewire. There are times when the latest version wont even load properly before my computer crashes.

It's quite frustrating and I've uninstalled it completely and I may try again now that I know about the ultrapeer thing.

I don't know about the sleep thing though, that seems to be a G4 thing (several G4s have the problem at work but none of the iMacs).

It's frustrating!
Cheers!
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