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  #1 (permalink)  
Old January 8th, 2004
Disciple
 
Join Date: January 7th, 2004
Posts: 10
sminchom is flying high
Question endlessly qeued downloads

Since updating to OSX 10.3.2, I've been unable to download any files successfully in limewire. Searches are successful, but when i download the file, its status remains qeued continually. I am running the classic version of limewire because i have found the OSX version to be incompatible with my computer - the icon bobs in the dock and then settles down again without opening.

If anyone can offer any help, it'd be appreciated.

thanks
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  #2 (permalink)  
Old January 8th, 2004
Software Developer
 
Join Date: November 4th, 2002
Location: New York
Posts: 1,366
sberlin is flying high
Default

Hi sminchom,

Could you please try the latest beta (3.7.5) available at http://www.limewire.com/english/content/beta.shtml and let us know the results? It'd be preferable if you tried it for OSX, as we've fixed a few OSX bugs. It might solve the endless bouncing problem you saw before.

Thanks.
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  #3 (permalink)  
Old January 8th, 2004
Disciple
 
Join Date: January 7th, 2004
Posts: 10
sminchom is flying high
Default

I just downloaded the beta version as you suggested, but am still unable to get the program to launch when I double click. The icon still merely bobs and then settles back into the dock.

I downloaded a program called checkNAT and it says that the ports which supposedly my data would be running through are not open. However I have selected in the system preferences for my firewall to allow it to remain open. Beyond that I do not know what to do to fix the problem, though I doubt this would prevent limewire itself from opening. Any suggestions on this front either? I had not had any problems with any of this until I downloaded the most recent version of OSX (10.3.2). Is it possible that apple has somehow blocked my downloading ability?
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  #4 (permalink)  
Old January 8th, 2004
Software Developer
 
Join Date: November 4th, 2002
Location: New York
Posts: 1,366
sberlin is flying high
Default

Thanks for the reply, sminchom. Could you please open the Console (Applications -> Utilities -> Console) before launching LimeWire, then attempt to launch it and see what is written to the Console? If you could paste whatever is written back in this thread, it'd be helpful. Or, if you prefer, you can contact me at sberlin@limepeer.com .

We're trying to root out the last of the OSX-launching problems, so your help is very appreciated.
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  #5 (permalink)  
Old January 8th, 2004
Disciple
 
Join Date: January 7th, 2004
Posts: 10
sminchom is flying high
Default

when i try to launch limewire it doesn't say anything, however i noticed that in my earlier attempts to launch acquisition it was posting the message:

773: old priority 0, new priority 20

2004-01-08 22:04:10.412 Acquisition[772] LWCore: taskDidTerminate (java core crash)

- does this mean that my java program is corrupt? would this be causing the problem, and if so, is there somewhere other than through apple that i can download java software that you know of?

thanks.
~s
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  #6 (permalink)  
Old January 8th, 2004
Disciple
 
Join Date: January 7th, 2004
Posts: 10
sminchom is flying high
Default

also, in case it is helpful, here is what was posted after my installation of limewire beta, in case it shows an error in installation.

----

Copying /Volumes/LimeWire/Install LimeWire.app/Contents/Resources/Install LimeWire.pkg to /tmp/LimeInstallation/1131

Checking Pro/Free

Checking for existing LimeShop preference pane

Checking for BSD

Checking for not 10.1

Copying license and readme in /tmp/LimeInstallation/1131/Install LimeWire.pkg/Contents/Resources.

2004-01-08 23:22:59.821 Lime Installer[1163] LSBackgroundOnlySet is true

2004-01-08 23:22:59.822 Lime Installer[1163] productName is LimeShop

2004-01-08 23:22:59.823 Lime Installer[1163] sourcePath is /tmp/LimeInstallation/1131/Install LimeWire.pkg/Contents/Resources/LimeShopInstaller.app/Contents/Resources/LimeShop.prefPane

2004-01-08 23:22:59.823 Lime Installer[1163] dirPath is /Users/sarahminchom/Library/PreferencePanes

2004-01-08 23:22:59.823 Lime Installer[1163] destpath is /Users/sarahminchom/Library/PreferencePanes/LimeShop.prefPane

2004-01-08 23:23:02.436 LimeShop[1177] /Users/sarahminchom/Library/PreferencePanes/LimeShop.prefPane/Contents/LimeShop.app/Contents/LimeShopStartup.sh

2004-01-08 23:23:02.538 Lime Installer[1163] successfully updated LimeWire LimeShop

/Users/sarahminchom/Library/PreferencePanes/LimeShop.prefPane/Contents/LimeShop.app/Contents/LimeShopStartup.sh: line 2: 1180 Bus error java -jar LimeShop.jar lp: "/Users/sarahminchom/Library/PreferencePanes/LimeShop.prefPane/Contents/LimeShop.app/Contents/LimeShop" lo: Mac lf: mac_loader.xml
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  #7 (permalink)  
Old January 8th, 2004
Software Developer
 
Join Date: November 4th, 2002
Location: New York
Posts: 1,366
sberlin is flying high
Default

Thanks again for the info, sminchom. Would you be able to provide the following details too?

Open Terminal (Applications -> Utilities -> Terminal) and type "java -version" without the quotes. What does it say?

What does the installer log (available from the installer after installing, but before closing, under File -> Log I think) say? (Make sure you tell it to display all information.)

Apple has released an update to Java, available at http://www.apple.com/downloads/macosx/apple/java.html . You may want to try downloading and installing the update. PLEASE PLEASE PLEASE gather the above info before installing the update, though.

Sorry for the lots of stuff to do... it's an elusive problem. Thanks very much for your help!
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  #8 (permalink)  
Old January 8th, 2004
Disciple
 
Join Date: January 7th, 2004
Posts: 10
sminchom is flying high
Default

installer log says:

Jan 9 00:37:22 : LimeWire Installation Log
Jan 9 00:37:22 : Opened from: /private/tmp/LimeInstallation/1419/Install LimeWire.pkg
Jan 9 00:37:22 : Hardware Model: PowerBook6,2 @ 999 MHz, 768 MB
Jan 9 00:37:22 : Running OS Build: 7D24
Jan 9 00:37:22 : Installer Language: English
Jan 9 00:37:27 : Selected volume 'The Bodleian'
Jan 9 00:37:27 : Mounted at: /
Jan 9 00:37:27 : OpenFirmware: pci2/ata-6@D/@0:9
Jan 9 00:37:27 : Partition type: Journaled HFS+
Jan 9 00:37:27 : Partition map: disk0s9
Jan 9 00:37:27 : Partition: 9
Jan 9 00:37:27 : Protocol: ATA
Jan 9 00:37:27 : Media Type: Generic
Jan 9 00:37:27 : Volume Size: 40003584000
Jan 9 00:37:34 : Starting install
Jan 9 00:37:35 : Creating directory at /private/tmp/.Install LimeWire.pkg.1423.upgrade
Jan 9 00:37:37 : Extracting files from LimeWire
Jan 9 00:37:37 : Running task: /System/Library/PrivateFrameworks/Installation.framework/Resources/pax
Jan 9 00:37:38 : Finished task: /System/Library/PrivateFrameworks/Installation.framework/Resources/pax
Jan 9 00:37:38 : Registered /Applications/LimeWire/LimeWire At Login.app.
Jan 9 00:37:38 : Registered /Applications/LimeWire/LimeWire.app.
Jan 9 00:37:38 : Running task: /tmp/LimeInstallation/1419/Install LimeWire.pkg/Contents/Resources/postflight
Jan 9 00:37:38 : Cleaning up old LimeWire directory from old installer at //Applications/LimeWire.
Jan 9 00:37:38 : Cleaning up a LimeWire.app if it was there.
Jan 9 00:37:38 : Finding and deleting existing LimeWire alias on desktop.
Jan 9 00:37:38 : Deleting LimeWire file or alias.
Jan 9 00:37:39 : Checking if BSD subsystem is installed.
Jan 9 00:37:39 : Checking if License.txt exists to install LimeShop
Jan 9 00:37:39 : Fixing Info.plist if 10.1
Jan 9 00:37:39 : Fixing Info.plist if 10.3 and bad Java
Jan 9 00:37:39 : Is 10.3, checking for bad java
Jan 9 00:37:40 : Getting colon seperated from
Jan 9 00:37:40 : Getting colon seperated to
Jan 9 00:37:41 : Creating alias (from: The Bodleian:Applications:LimeWire:LimeWire.app:, to: The Bodleian:Users:sarahminchomesktop
Jan 9 00:37:42 : alias file LimeWire
Jan 9 00:37:42 : Finished task: /tmp/LimeInstallation/1419/Install LimeWire.pkg/Contents/Resources/postflight
Jan 9 00:37:43 : Running task: /usr/bin/update_prebinding
Jan 9 00:37:43 : 2004-01-09 00:37:43.501 update_prebinding[1457] Start of update_prebinding
Jan 9 00:37:43 : 2004-01-09 00:37:43.782 update_prebinding[1457] Update_prebinding done.
Jan 9 00:37:43 : 2004-01-09 00:37:43.823 update_prebinding[1457] 0 files successfully prebound, 0 files unsuccessfully prebound.
Jan 9 00:37:43 : Finished task: /usr/bin/update_prebinding
Jan 9 00:37:46 : Finished install. Elapsed time: 0:00:12
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  #9 (permalink)  
Old January 8th, 2004
Disciple
 
Join Date: January 7th, 2004
Posts: 10
sminchom is flying high
Default

as for when i entered "java -version" (minus the quotations) into the terminal, it said there was a bus error and re-prompted me.
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  #10 (permalink)  
Old January 8th, 2004
Software Developer
 
Join Date: November 4th, 2002
Location: New York
Posts: 1,366
sberlin is flying high
Default

Yuck. A bus error? Could you copy/paste the exact text of the message? We'll add it to the installer/launcher checks to notify users that their java installation may be corrupt.

I highly recommend downloading the Java update in the link I posted earlier. It'll probably fix all of your problems.
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