OSX disconnects after seconds or minutes of download.
 

I experience seems to be a common problem with Limewire PRO (latest version) breaking my AOL dial up connection. A few months ago I had this problem, contacted tech via e-mail, and got nothing in the way of help but some surly responses to my very carefully and politely worded queries. After a few months dormant, I upgraded today to the new version for OSX and now have the same problem as before. Further, I now don't find a way to reach tech support at all. I've tried one download at a time: same result. Even when all files are "paused" while Turbo is active, the signal dies. This problem has generated enough comments that one would expect some form of disclosure from Limewire. I'm wondering about a class action suit to get my fees returned. Any suggestions?

I know nothing about AOL but have you read this: AOL upgrade causing connection problems Apparently AOL offers a firewall. You'd need to either configure this to allow both LW & Java access or to turn it off (not too many OSX users bother with firewalls.) For general firewalls see here: http://www.limewire.com/english/content/firewalls.shtml

Whilst LW is open, do this test: Bug Report instructions & sample image Is your result True/False?

Another test you can do is go here: http://www.u.arizona.edu/~trw/games/nat_or_not.php & IGNORE the warning in the red box, & various details. Just tells us whether it says you have a NAT device or not in the grey box & probably on the 3rd line. eg: it may say something like this: "It would appear that your machine does use NAT."

For now try installing Java via the Standalone installer: http://www.apple.com/downloads/macos...update142.html Installing online can cause some problems so try this installer instead.

Can you give us a total desciption of your set up: 1. OS X version, 2. What firewalls you have, 3. ram, 4. HDD space available, 5. Connection type, 6. Modem & router brand name & model numbers, 7. Where are you trying to connect from (home, school, work, etc.)?
These details are vital if you want us to find out what your connection problem is.

There were apparently 1 million copies of LW dwnlded last week. Considering the no. of users, only a small % have problems. And most of those are firewall & java related.

followup to OSX disconnect issue
 

I run a 2001 iMac. My OSX is 10.1.5, which does not access the recommended Java. 256 MB ram, 27.03 GB available. Dialup internal modem connection from home. My test says apparently not NAT.
My 'Shared' file does not have the firewall tab you describe; perhaps in newer version. What alternative adjustments might you suggest?
Thanks very much.
Sparks