Gnutella Forums - Getting a Java Error with new version

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- - Getting a Java Error with new version (https://www.gnutellaforums.com/general-mac-support/17233-getting-java-error-new-version.html)

well we have all done what we could do (new mrj, bought the pro version, etc.) and all of us are stuck. it would be nice if someone from limewire would jump in here and freakin help!

Hellllllllooooooooo?! Is anyone at limewire listening?

Java error after trying to install the latest version. If anyone thinks I'm gonna shell out a tenner for the Pro version they're off their rockers.

Absolute cack.

Well.. since this topic is on several forums and all I've seen are post complaining about the error... I'd say no. There's no one at LimeWire paying attention.

Yup! Same problem on Mac GE running 9.2.2.. Any solution?

I am getting the same Java error and I JUST had the latest basic version and it worked and then I went and uninstalled and re installed and it doesn't work! PLEASE HELP!

Someone from LimeWire contacted me to tell me to uninstall everything of LimeWire. Reboot. Download a new installer from the LimeWire Pro page (yes I paid to have this happen to me). Reinstall LimeWire.

So I did....

Lo and Behold! The same damn error message

Well.. that wasn't helpful. Has anyone from LimeWire even bothered to respond to any of the forum threads?

I got a response!

Yes, that's right! I got a response. But to get it I had to find a link to "Customer Support." I stated my problem, and also said there were about 25 (at the time) others screaming with the same problem. It was late and I forgot to state my OS and replied to them with that. I waiting to hear their reply.

The link, I believe, is on Gnutella's home page or maybe Limewire's. But to be perfectly honest I'm not really sure. It was late and I had to look for it. :confused:

If you should decide to email customer support, be nice. I know your frustrated as I am, but the chances are the person that responds to you is an employee and not the CEO. They could decide to take their lunch about that time or something.. You know what I mean.

If I get a positive reply I'll post it here.

Good luck!

Re: I got a response!

Quote:

Originally posted by doroszi
Yes, that's right! I got a response. But to get it I had to find a link to "Customer Support." I stated my problem, and also said there were about 25 (at the time) others screaming with the same problem. It was late and I forgot to state my OS and replied to them with that. I waiting to hear their reply.

The link, I believe, is on Gnutella's home page or maybe Limewire's. But to be perfectly honest I'm not really sure. It was late and I had to look for it. :confused:

If you should decide to email customer support, be nice. I know your frustrated as I am, but the chances are the person that responds to you is an employee and not the CEO. They could decide to take their lunch about that time or something.. You know what I mean.

If I get a positive reply I'll post it here.

Good luck!

As promised, here is what Customer Service had to offer and (IT WORKED!); I got this response from customer service:

"Please try the following:
-Uninstall all versions of LimeWire, using the Uninstaller in LimeWire's folder.
-Trash all LimeWire aliases and installers from your desktop and Apple menu.
-Reboot your computer.
-Download another installer, using your download url.
-Reinstall LimeWire Pro."

After reviewing other threads I noticed some of you were resolving this problem as well. All I know is that this recommendation worked and I'm happy! Hope it works for you too.

Good luck :)

tried uninstalling and restarting and all that.. still stalls on "loading user interface" i knew i shouldn't have updated...

I tried downloading from the "allmacintosh" site. Installs fine but still doesn't work, not with OS 8.6. Still get the fatal java error message....