Hi,
This is the only access that I have found to try to resolve a similar problem.

I signed up to purchase Limewire online with all its options, and when the download completed I was surprised to find it was Frostwire. The program has functioned fine and I was satisfied with the purchase as I did not appear to receive any pop ups etc, and was able to download musicvideo files.

I never received any confirmation of the order which was paid by paypal and now my computer has crashed and my HDD has been formatted for the reload.
I cannot get in contact with Limewire Frostwire sales or support to have the full registered version sent to me again.
I have never receved a confirmation email with a code or serial number to allow me to reactivate myself. What is my next move?
Regards tedlz

I'm sorry but you've been scammed. For starters, there are no extra options with Pro. This costs $US18.88 for 6 months of updates & email support & should only be bought from the official site www.limewire.com.

FrostWire is totally free as there is no Pro version. The official site for downloading FW is http://www.frostwire.com/

Contact your bank/CC company &, depending on how long ago you paid, they may be able to cancel your transaction. Most will have a department to deal with scams/fraud.

Please read the 2 threads below. The first is some basic info about membership along with scam sites etc etc. The second has info about how some users have been able to get a refund from scammers
http://www.gnutellaforums.com/showth...threadid=28751
http://www.gnutellaforums.com/showth...threadid=44499

Good luck