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General Vista, Windows 7 or later Support Concerns all issues with using LimeWire or WireShare in the Vista and Windows 7, 8 or 10 operating system


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  #1 (permalink)  
Old April 30th, 2007
Apprentice
 
Join Date: April 30th, 2007
Location: australia
Posts: 8
histices is flying high
Default Help me with connecting

1. OS version? (eg: Windows 98) vista home premium i think
2. What firewalls you have? normal ones (is avg a a firewall)
3. How much ram? wats ram
4. Hard Disk space available? maybe 32 not sure
5. Connection type? (eg: dialup, broadband, cable, etc.) the box says ethernet usb adsl
6. Modem & router brand name & model numbers? i think maybe linksy(not sure if thats for phone)
7. Where are you trying to connect from (house, appartment complex, school, student accomodation, work, etc.)? home
8. What version of LimeWire (LW) & Java do you have? (Go to LW's menu Help>About LW...) Will show both LW & Java version. LW 4.12.11 and java 1.6_01
9. Who is your ISP provider (Internet Service Provider)? huh?
10. Do this simple test for us. Using your browser go here: http://www3.limewire.com:6346/ The page should say 'Your test worked!'. What happens when you go there? it worked (finally something goes right)
11. Are you sharing the connection with other computers or p2p sharing programs? If yes, please give details of set up. not sure what u mean
12. Is this a your 1st try at LW or is this a new problem with an experienced user. i had xp then uninstalled it now i have vista
13. Do you see a brick wall in front of the blue world icon at the bottom of LW's interface? yep

i dont have mcafee, it stays on 1 bar next to the brickwall with world

HELP!
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  #2 (permalink)  
Old April 30th, 2007
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
Default

2. If you've got the AVG Free anti_virus, there's no firewall included. But some AVG products do include a firewall, so check which product you're using

6. Have a look on the Linksys & see if you can find a model number (eg WRT 54G).

9. Who do you pay for your internet access (which company)?

11. Are there other computers in the house, connected to the internet, besides the one you're using?

Have you made sure that LW's allowed through the windows firewall?
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  #3 (permalink)  
Old April 30th, 2007
Apprentice
 
Join Date: April 30th, 2007
Location: australia
Posts: 8
histices is flying high
Default

no firewall for avg

linksy is a phone adapter

ill find out which ppl i pay is there a way to find out on ur computer?

1 computer

yeah done that

also if i type in a search and press enter to make it search a popup comes up saying that its trying to connect and wont get proper results or something

Last edited by histices; April 30th, 2007 at 09:01 PM.
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  #4 (permalink)  
Old May 1st, 2007
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
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Do you connect wirelessly? If you do, there might be a router connected to the other computer. Go & check, have a look at all the boxes which plug into both computers

That message you see when you try to search is normal if your LW's not connected to the network.
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  #5 (permalink)  
Old May 2nd, 2007
Apprentice
 
Join Date: April 30th, 2007
Location: australia
Posts: 8
histices is flying high
Default

lol i meant 1 computer in the whole house ; )

oh and i think the internet company starts with o or a i think and it will be really obvious when i figure out what it is ( i hate them types of things when u cant remember but its obvious)

i can take a pic of the limewire screen if it helps

Last edited by histices; May 2nd, 2007 at 12:10 AM.
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  #6 (permalink)  
Old May 2nd, 2007
birdy's Avatar
Airhead
 
Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
birdy has a distinguished reputationbirdy has a distinguished reputation
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You're in Sydney, right? With iPrimus? I have magic powers ...honestly, shitohdear you should be able to work out who your bloody ISP is...you (or your parents) are paying them for your internet each month

Find out what router you're using ( brand & model number or else forget it) & we stand a chance of being able to help you.
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  #7 (permalink)  
Old May 2nd, 2007
Apprentice
 
Join Date: April 30th, 2007
Location: australia
Posts: 8
histices is flying high
Default

well 3 hours away from sydney but close ; )

is a router the ethernet adsl box or the linksy one?

sorry i dont no **** about computers = \

HAHA u were wrong it is hotkey or something like that (isp)

Last edited by histices; May 3rd, 2007 at 02:53 AM.
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  #8 (permalink)  
Old May 12th, 2007
Apprentice
 
Join Date: April 30th, 2007
Location: australia
Posts: 8
histices is flying high
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the internet company is hotkey ; )
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  #9 (permalink)  
Old May 12th, 2007
birdy's Avatar
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Join Date: October 18th, 2004
Location: Perth, Australia
Posts: 889
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Have a look at whatever devices plug into your computer, both the ethernet box & the Linksys, just in case, & tell us the brand & model numbers of those.

Double check that your Windows firewall is allowing LW.

I think Hotkey are a subsidiary of iPrimus
ARNnet - Connectivity Briefs: Telstra, Sprint, Primus
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  #10 (permalink)  
Old May 12th, 2007
Apprentice
 
Join Date: April 30th, 2007
Location: australia
Posts: 8
histices is flying high
Default

ethernet is netcomm nb1300 and i cant see linksys,would it be on the back of the box?
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