Hi Deirdre, Go back to the support page and enter your e-mail address that you gave when you 1st bought Pro. Now you can download again.

How long has it been since you paid for Pro??

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I Don't Suffer From Insanity, I Enjoy Every Minute of it

Hi Remoc

I have been doing this it is not working, I bought pro June 07 and used it for 3 weeks now I am really lost and totally fed up. Cant understand why they dont have email address, and ive even checked any old saved emails from them with no luck. I feel badly done by especially when it is so difficult to get their support - what now any idea....Thanks.